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Currently, applying for ANA international flight award must be done 7 days prior to the departure date. starting April 1, 2008 the deadline. Will be up to 4 days prior to the departure date However, reservation made outside 14 days prior to the departure must be ticketed before 14 days prior to the departure, otherwise the reservation will be cancelled.

*For people living outside of Japan, please contact the appropriate awards service center.
*For new reservations within 14 days of the departure date, standby requests will not be accepted.

Starting April 1, 2008, registration for award users through both the web and phone will be limited to 10 people, who are within 2 degrees of family.
However, when updating or deleting information that has already been registered , an updating fee of 5,000 miles will be assessed per person.

Starting from April 1, 2008 upgrade points for Japan Domestic flights are only handled at the airport check-in counter on the day of the flight. Advance reservations are not accepted.

Until now, in the case there was an open seat on the day of the flight, we received requests from our passengers to leave the adjacent seats open but when another passenger requested that particular seat or there were no other available seats, we were not able to answer these requests and have been receiving numerous unsatisfied voices.

At ANA, we would like for all of our passengers to have a pleasant time while onboard our flight, so from now on, we will not be receiving any such requests. We hope to gain your sincere understanding concerning this matter.

For those who absolutely need an adjacent seat to be open for any reason, we have prepared a set price guide so for more details, please contact ANA's reservation center or one of our airport staffs.