Thank you for flying ANA and ANA Group carriers.
We deeply apologize for the inconvenience caused by the malfunction of ANA Smart Phone App renewed on March 13.
Malfunction regarding inability to log-in and add Pass to Apple Wallet has been modified.
Please update the App and wait for modification of other malfunctions.
For details, click FAQ(PC/Smart Phone).
For functions no longer available or expected to be available, please check below for substitute method.
1. Mobile Boarding Pass*(For Android only)
Use ANA two-dimensional bar code displayed on digital card of ANA Mileage Club App or two-dimensional bar code obtained
from booking list in ANA Website.
2. Pass list (For iPhone only)
Use Wallet App on iPhone
3. Entry to services*
Proceed to ANA Website from your Browser and access service.
* Entry to such service as Mobile Boarding Pass is expected to be available middle of April, 2017.
Please refer to FAQ (PC/Smart Phone)for malfunction regarding renewal of ANA App.
We would continue our endeavor to provide convenient and user friendly Smart Phone App.
Again, we apologize for the inconvenience caused on this occasion.
March 17, 2017
All Nippon Airways