You may book through telephone or fax.
Please inform the booking information below to ANA CARGO office.
The name of your company and the name of the consignee/your telephone number(TEL/FAX)/destination/requesting flight number/number of cargo/weight/volume/description/size Information (the cargo that weighs more than 100kg or the side is larger than 100cm.)
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AWB must be attached on your loading Cargo and accepted at the place and time indicated below.
* Customers using PRIO Service
Attach AWB label and appropriate PRIO label, accordingly to the shipment, along with the usual master label on your cargo.
To download PRIO Labels, click here.
ANA Export Cargo Building
| Location | 535, Oaza-Kamiusui, Hakata-ku, Fukuoka-shi, Fukuoka, JAPAN |
|---|---|
| TEL | 81-92-477-0189 (direct flight departing from Fukuoka/import cargo) 81-92-415-0200 (cargo transfer) |
| FAX | 81-92-477-0190 (direct flight departing from Fukuoka/import cargo) 81-92-415-0207 (cargo transfer by aircraft) 81-92-415-0215 {cargo transfer on land (trucks)} |
| Office Hours | 7:00-20:00 (JST) |
| When cargo gets loaded to code sharing BR aircraft from FUK | 3 hours prior to time of departure |
|---|---|
| When cargo gets loaded to an aircraft leaving from NRT and therefore you are directly dropping your cargo at NRT | 2 hours prior to time of departure (except for freighters, the cargo must be accepted 3 hours prior to flight). |
Orders to your Bill of Carriage can be made at ABC Koukuken Kanri Center
ABC Koukuken Kanri Center
| TEL | 81-3-3747-8218 |
|---|---|
| FAX | 81-3-5708-7021 |
| Office Hours | 10:00-12:00 / 13:00-17:00 (Monday to Friday) * 24hours (fax only) |
Verification can be made through telephone or fax.
If you prefer to have your verification through fax, please have your AWB number, cargo amount, weight, expected loading day, and expected loading flight number ready. Also, please inform us if you have an alternative flight. Loading can also be verified online.
Verification of PRIO/ANA CARGO, click here.
Since COMPASS web site was integrated to eACROSS on 25th Oct 2010, eACROSS page will open if "Shipment Status" button is clicked.
Loading Status of RFS (FH) beyond CDG
Loading Status of OS flight beyond VIE
Loading Status of RFS (QJ) LAX, SFO
Loading Status of RFS (3A) beyond
Loading Status of AWB number which starts from 695 on EVA Airways
Loading Status of FM Flight (Shanghai Airways) beyond PVG
Loading Status of QR flight beyond DOH