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Inquiries

Before contacting us:

Please have a look at the Frequently Asked Questions and responses that we have prepared for your convenience. If you have any questions, we suggest you look it up before contacting us.

Inquiries through the website

Please feel free to send your feedback or inquiries to our Email Help Desk.

* Please note that reservations / flight changes / cancellations cannot be made through the Email Help Desk.

Telephone inquiries

Inquiries for ANA Mileage Club

  • ANA Mileage Club Service Center

    (General reservations for Domestic / International flights, Awards reservations, address for sending Retroactive-registration documents, etc.)

All other inquiries

Please check the ANA Inquiries Contact List for all other inquiries, such as Domestic / International flight reservations and services.

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