Address Change

Information regarding address change procedures for various card types.

Lost or damaged Card

Contact information for inquiries regarding damaged or lost cards for various card types.

Change of Name

Information regarding name change procedures for various card types.

Miles Account Summary/

Password Change

Information regarding Miles Account Summary and Password Change procedures.

Register/update an Email
address, cancel delivery
of Offers & Updates.

Information regarding procedures for registering / updating an Email address and canceling delivery of Offers & Updates.

Membership Cancellation

Information regarding procedures for canceling ANA Mileage Club membership for various card types.

Other procedures

Please see here for Award User Registration and mileage accession.

Award User Registration

Accession of Mileage

Please contact us at the link below if you have forgotten or do not know your password(PIN).