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Frequently Asked Questions

About Edy Miles

Q Are Edy Miles for payments by ANA Card family members combined to the account of the primary member?
A Applicable amount of Edy Miles will be combined and accrued to the account of the family members automatically approximately 2 - 3 weeks after usage.
Q I have used a shop where miles are accrued by payment with Edy. When will the Edy Miles accrue?
A Applicable amount of Edy Miles will be combined and accrued to the ANA Mileage club account automatically approximately 2 - 3 weeks after usage. Please keep the receipts for Edy payments for your records until Edy Miles are accrued.
Q I use both Edy function mileage card and Osaifu-Keitai registered with Mobile de Edy Miles service. How will the Edy Miles accrue?
A Applicable amount of Edy Miles by Edy function Mileage Cards with Osaifu-Keitai will be combined and accrued to the ANA Mileage club account automatically approximately 2 - 3 weeks after usage. Edy Miles will be displayed in the mileage balance check, and it will not display the difference between Edy function Mileage Cards or Osaifu-Keitai.
Q I have various types of mileage cards with Edy functions. How will the Edy Miles accrue?
A Applicable amount of Edy Miles will be combined and accrued to the ANA Mileage club account automatically approximately 2 - 3 weeks after usage if the mileage accounts for the cards are combined. The display will show Edy Miles in the mileage balance check and will not display the different card types. If you have not consolidated your mileage accounts, contact the ANA Mileage Club Service Center and let us know the customer number on each card. You can also contact from here.
Q I have paid a utility bill at a convenience store using Edy. Would Edy Miles be accrued?
A Edy payments of payment vouchers, including utility bills, are not eligible for Edy miles.
Q I have paid for cigarettes at a convenience store using Edy. Would Edy Miles be accrued?
A Whether miles are counted differs depending on the convenience store. For details look here.
Q Can I pay with Edy for in-flight shopping on board an ANA flight?
A
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Q Can I purchase an ANA flight ticket with Edy?
A You can pay at an ANA airport ticket counter within Japan or a ticket counter in a city. (International flight tickets can only be handled at international ticket counters at Narita, Haneda, Nagoya (Chubu), Kansai, and Fukuoka airports.)You will also earn Edy miles according to the payment amount.

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