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ANA Premium Member Services and Benefits

Here is the information about the various awards and services for frequent-use Premium Members.

Index of Diamond ServicesList of Services
ANA "Diamond Service" for 2011
Mileage related benefits and services Benefits opun Reservation And more benefits and services

Benefits at the Airport

Services available at all airports.Services in connection with airport lounges
Services you receive as a "Diamond Service" member Services you receive as a Star Alliance Gold member
Airport Departure Lounge

"Diamond Service" members on ANA Group flights who have cleared boarding procedures are entitled to relax until boarding time in the comfort of ANA's airport lounges. Members boarding Star Alliance member airlines flights will, as Star Alliance Gold members, have access to as many as 500 Star Alliance member airport lounges worldwide.

"Diamond Service" members may be accompanied by one guest into these lounges.

Click here for Airport Service when flying code-share flights by partner airlines which are not Star Alliance members.


How to take advantage of this:

Please present your "Diamond Service" Card with your ticket.

* Lounges are available for use prior to flight departure.

* Lounges cannot be used when boarding flights of airlines other than ANA or Star Alliance member airlines.

* "ANA ARRIVAL LOUNGE" at Narita Airport Terminal 1 and Haneda Airport are available only when boarding ANA Group International flights.

* Lounges are available only for members who have finished check-in.

Lounges available for use when boarding ANA Group flights

Japan Domestic flights  

"ANA SUITE LOUNGE" at Haneda Airport.

"ANA LOUNGE" at Shin-Chitose, Haneda, Itami and Fukuoka Airports.

"ANA ARRIVAL LOUNGE"*1 at Narita Airport.

"signet" at Sendai, Komatsu, Kansai, Hiroshima, Matsuyama, Kagoshima and Okinawa Airports.

Centrair Airline Lounge at Nagoya (Chubu) Airport.

Contract lounges at Kumamoto Airport (Lounge Aso) and Miyazaki Airport (Lounge Oyodo).

International flights  

Available lounge will be adviced upon check-in.

Please note that members may be asked to use other lounges in case of overcrowding.

Applicable lounges may not be available at some airports.

*1 Can be used as a domestic departure lounge.

Star Alliance Gold Lounges

Please confirm with the applicable airline when you check in.

About companion

When flying on ANA Group domestic flight...

Two or more companions will be entitled to use the domestic airport lounge in exchange for 2,000 miles, ANA Airport Lounge Certificates or 2 ANA Upgrade Points per guest.
A maximum of five persons including the member can use the lounge.


* Lounges are applicable when boarding ANA or ANA marketing flight operated by other airline.


Please present the IC or 2D Bar Code that is used at the Security Check Point to our staff at the time of use. (Presenting your ANA Card or ANA MILEAGE CLUB CARD may be required when the ANA Number cannot be confirmed).

  •  · ANA MILEAGE CLUB Edy Card
  •  · Mobile phone with IC function*1
  •  · e-ticket customer copy
  •  · Check-in Notice
  •  · 2D BarCode printed from the web page
  •  · 2D BarCode received by mobile phone

*1 Please download a Mobile AMC Appli on the ANA SKY MOBILE (mobile phone site) and register your ANA Number before using.

Available to use the lounge in exchange for:

  • 2,000 miles per guest,
  • 2 ANA Upgrade points.
  • ANA Airport Lounge Certificates

* Available lounges do not include contract lounges at Kumamoto and Miyazaki airports.

If you wish to take more than two companions into the lounge with you, the lounge personnel will deduct 2,000 miles or 2 points from your mileage account for each additional guest after confirmation of mileage/point balance.

* Miles cannot be deducted from a mileage account of any other person but the member's.

* Registered Awards users who are the member's second-degree or closer relative may enter the lounge in exchange for 2 Upgrade Points, even when not accompanied by the member. (At Haneda Airport, both the "ANA SUITE LOUNGE" and "ANA LOUNGE" can be used.)

* When using the "ANA SUITE LOUNGE" at Haneda Airport, please visit the counter inside ANA SUITE CHECK-IN. (Miles or Upgrade Points must be deducted even when only using the exclusive security check point.)

When flying on an ANA Group international flight...

The following international flight airport lounges are available for use by member's third-party companions by redeeming 3,000 miles or by using ANA Airport Lounge Certificates. Up to five people including the member can use the lounges.

"ANA LOUNGE" or "ANA SUITE LOUNGE" at Narita Airport.

"ANA LOUNGE" or "ANA SUITE LOUNGE" in the International flight terminal at Haneda Airport

"CLUB ANA LOUNGE" at Kansai Airport

* If you wish to take more than two companions into the lounge with you, the lounge personnel will deduct 3,000 miles or receive ANA Airport Lounge Certificate for each additional guest after confirmation of mileage balance/number of Airport Lounge Certificates.

* Miles cannot be deducted from a mileage account of any other person but the member's.

When flying on a Star Alliance member airlines flight...

A Star Alliance Gold member traveling on a Star Alliance member airlines flight may accompany up to one guest to a Star Alliance member airlines lounge or a Star Alliance Branded lounge ("Star Lounge").

1) The accompanied guest must travel on a Star Alliance member airlines flight departing on the same day and from the same airport.

2) The accompanied guest must enter the Star Lounge together with the Star Alliance Gold member.

A person may use the lounge as a "companion" even if they are not flying on the same flight as the member if they enter the lounge together with the member and are also boarding a flight on the same day operated by a Star Alliance member airlines (for domestic flights, also available to persons boarding IBEX Airlines, AIR DO, Sky Net Asia Airways, Starflyer, and Oriental Air Bridge code-share flights with ANA flight numbers).


Services available at all airports.

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