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Communication, Consumer electronics, Personal computer

Here, you will find information on mileage accrual and terms of use on your purchase of consumer electronics and signing contracts with eligible providers.



With BIGLOBE as your ISP, you get a full-featured security service and support 365 days a year. Feel secure while you enjoy your Internet service.

◆ Full-featured security service
As a standard feature, the "BIGLOBE Hikari with FLET'S" course provides the "Course Standard Security Functions," which consist of the security functions you need to use the Internet safely. For even greater security, you can choose "Security Set Premium." This service adds the safety features that let you enjoy your Internet experience safely and securely.

◆ 365-day support service
The Information Desk is available to answer inquiries about administrative procedures, while the Technical Support Desk answers questions about technical issues. Both are available to customers 365 days a year.

Accrued Miles

Mileage Conversion

○ BIGLOBE Hikari with Flet's "Flet's Hikari" options

   · BIGLOBE Hikari with Flet's "Flet's Hikari" Family Option

   · BIGLOBE Hikari with Flet's "Flet's Hikari" Apartment Option

Usage of above options = 500 miles per month (for 6 months; 3,000 miles total)

Accrual Method

○ BIGLOBE Hikari with Flet's "Flet's Hikari" options

If applying on our dedicated page or via the following contact number, please register your ANA Mileage Club customer number (10-digits) when you order the service.


*From this point onward, you will be transferred to a website of another company. Policies regarding the protection of personal information will be in accordance with the policies of the website owner.

*Be sure to enter your ANA Mileage Club customer number (10-digits) correctly. Note that your miles may not accrue if you neglect to enter your customer number or if the customer number differs from your ANA Mileage Club registration.

Mileage Accrual Period

It will take approximately 5 months from the point that you begin using the service before your mileage accrual can be confirmed.
Please allow approximately 2 months from the date of purchase to confirm your mileage accrual.

Applying for Retroactive Registration

Please note retroactive registrations will not be accepted.


BIGLOBE Enroll by Phone Center (BIGLOBE Hikari with Flet's "Flet's Hikari" Option)


9 a.m. - 9 p.m. (all year round)

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