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For more information

Department stores, Mail orders, Gifts

Information on mileage accrual and terms of use when you shop at department stores and online.

LightUp Shopping Club  As of 05/01/2006, Sony Family Club has changed its name to LightUp Shopping Club.

LightUp Shopping Club

LightUp Shopping Club is a mail-order service offering high-quality items from Japan and all over the world.


The best-quality merchandise of Japan, and of the world. From the best-known brands and finest articles of Europe and the USA to little-known masterpieces of the highest quality, we bring you a broad collection of diverse pieces of superior workmanship.


Operating on the motto "Rediscovering the finest in Japan", we travel the length of the country to seek out only the finest masterpieces of the traditional artisans and venerable merchants still practicing their crafts in Japan.

LightUp / Zekoo Shop

You can visit one of our directly-managed outlet stores in Tokyo (Ginza), Osaka (Umeda), Fukuoka (Tenjin) or Nagoya (Sakae) to browse through and see our collection of mail-order merchandise in person.

Accrued Miles

Mileage Conversion

[LightUp Club VIP Member Card]

Transfer units: 50 points (50,000) 1,000 miles

Points conversion: 1,000 (including tax) = 1 point

Conversion rate: 100 = 2 miles

[LightUp Club Member Card]

Transfer units: 50 points (100,000) 1,000 miles

Points conversion: 2,000 (including tax) = 1 point

Conversion rate: 100 = 1 mile


LightUp Shopping Club merchandise purchased using LightUp Shopping Club's LightUp Club VIP Member Card or LightUp Club Member Card.

Accrual Method

Points are converted into miles in accordance with purchased amounts of eligible merchandise. We accept points-to-miles transfer requests once a year (in February).

Mileage Accrual Period

It may take 1 - 2 months until the accrual of miles are confirmed.


* Certain merchandise is not eligible for this offer.

* Purchases made using payment methods other than one of the aforementioned "LightUp Club" cards are not eligible for points.


LightUp Shopping Club Customer Service Center



From mobile phone, PHS



Mon. Sat. 9 a.m. - 9 p.m.
Sun. and National Holidays 9 a.m. - 6 p.m.
(except Year End / New Year Holidays)

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