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ANA Value Vouchers (Coupon)

Here you can find the information on the required mileage, terms of use, and how to apply for "ANA Value Vouchers (Coupon)".

ANA Value Vouchers (Coupon)

ANA Value Vouchers are Coupons for paying for airline tickets, lodgings and in-flight shopping among other things.

There are countless ways to use them. Pay for airline tickets and in-flight shopping or even stays and meals at InterContinental® Hotels Group and ANA Co-branded hotels, ANA Hotels.

General notes on awards
Please check the following notes on award usage.
Notes for Award Redemption Information about Award User Registration

Redemption procedure

Applying by members-only functions

Log in to ANA SKY WEB and apply using members-only functions (ANA Value Vouchers).

To members-only functions

Applying by phone

ANA Mileage Club Service Center

0570-029-709 (Toll Call)
Phone 03-6741-1120 (Toll Call / From Overseas)
Select "Inquiries for mileage"

* The automatic guidance service operates after operator hours.

* Only members or their family members that have already been registered to "Award User Registration" can apply.

ANA Value Vouchers (Coupon) will be delivered to the member's registered address along with an "Information Guide for ANA Value Vouchers" approximately 10 days after the request was made.

Notes

* Deliveries for requests made before holiday periods, including Golden Week, Obon, and New Year holidays, will take 2 to 3 weeks due to the high request volume. Please apply well in advance of the day you plan to use ANA Value Vouchers.

Requesting only the Information guide for ANA Value Vouchers (Coupon)

You can request that only the information guide for ANA Value Vouchers (Coupon) be sent to you. Call the ANA Mileage Club Service Center and select "Inquiries for mileage" from 3 request the guide.
* The automatic guidance service operates after operator hours.

Changing your delivery address

Deliveries will be made to the member's registered address as a general rule. If you wish delivery to a different address, the actual member must contact the ANA Mileage Club Service Center during normal operator hours. An address change form will be sent to you.

* Operator hours

Mon. – Fri. 9 a.m. – 7 p.m. Sat. 9 a.m. – 5 p.m.(except Sun., Holidays and New Year Holidays)

Notes

* Please note that ANA Value Vouchers (Coupon) requests cannot be canceled once made.

Please check the "Terms of Use" and "List of goods" before applying to redeem awards.
Terms of Use   List of goods   Redemption procedure

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