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Partner Flight Awards

Starting 04/01/2008 (for applications), the mileage required to redeem for Star Alliance Flight Awards and Partner Flight Awards has been unified with the awards chart based on segment distance. In addition, the differing terms of use for each airline have been unified.

General notes on awards
Please check the following notes on award usage.
Notes for Award Redemption Information about Award User Registration

Star Alliance Members / Partner airlines

Eligible flights and routes

Eligible flights

  • Partner Flight Awards are eligible for use on only 1 airline other than ANA for non Star Alliance Member Airlines.
  • Eligible flights

    [VS] = Virgin Atlantic Airways

  • 2 or more Star Alliance Member Airlines' flights can be used. In this case, the airlines can be combined flexibly.
  • Eligible flights

    [NH] = ANA, [UA] = United Airlines, [SQ] = Singapore Airlines

  • Only Star Alliance Member Airlines are eligible for Round-the-World tickets.
  • Sector

  • Itinerary is valid for up to 12 sectors (4 in Japanese domestic sectors).
  • Awards cannot be issued for one-way travel.
  • Required Mileage

    Miles required for awards

    Miles required for Flight Awards are calculated according to the whole itinerary (total of basic miles for each segments).

    *For Continental Airlines First class, required mileage will be for business class.

    The required mileage for Partner International Flight Awards will be calculated using the following procedure.

    Procedure for calculating required mileage

    [Mileage Chart for Flight Award] (Units = miles)

    Total itinerary distance
    (the sum of all basic flight segment mileages)
    Economy class
    Business class
    FIRST CLASS
    0-600 14,000 28,000 45,000
    601-1,600 17,000 33,000 55,000
    1,601-2,000 20,000 38,000 60,000
    2,001-4,000 22,000 43,000 70,000
    4,001-7,000 38,000 63,000 90,000
    7,001-9,000 43,000 68,000 100,000
    9,001-11,000 55,000 85,000 120,000
    11,001-14,000 60,000 90,000 140,000
    14,001-18,000 65,000 105,000 160,000
    18,001-20,000 75,000 115,000 180,000
    20,001-22,000 85,000 125,000 200,000
    22,001-25,000 100,000 145,000 220,000
    25,001-29,000 120,000 170,000 260,000
    29,001-34,000 140,000 200,000 300,000
    34,001-39,000 160,000 220,000 340,000

    * The required mileage does not change depending on the season.

    Validity

    Awards are valid for 1 year from the date of issue.

    Notes

    * Mileage expiration cannot be extended even if there are blackout periods during the validity period of the Flight Awards.

    Notes

    "Award User Registration * (up to 10 persons)" is required for persons other than the member to use Flight Awards. Please register through the members-only functions area on the ANA SKY WEB, or request the "Award User Registration Form" from the ANA Mileage Club Service Center. The Awards user may be asked to provide documentation proving a family relationship with the member.
    * Information about Award User Registration here.

    Flight Awards cannot be used during blackout periods. Click here for details. Award seats are subject to availability (award seats may not be available on some flights). Please note that seats may be unavailable for Awards, even if seats are available for paid tickets.

    Please note that there may be seasonal operating schedules or cancellations (even if flights are listed on the Award itinerary).

    Any taxes, airport usage fees, fuel surcharges, and all other incidental charges arising in conjunction with the acquisition or use of an Award must be paid by the user. Please note that any taxes, airport usage fees, fuel surcharges, or other incidental fees necessary to issue a ticket will be charged in advance to the credit card of the member or passenger.

    Please use your tickets in the order on the itinerary listed on the ticket, beginning with the departure.

    Flight Awards are ineligible for mileage accrual.

    In the event of flight delays or cancellations, alternative means of transportation or accommodation will not be provided.

    Except for eligible cases which fall under "Award Mileage Refund Services," miles that have been redeemed once for Awards cannot be returned to your mileage account or exchanged for other Awards even if the Awards have not been used.

    The "Mileage Chart" for Flight Award above is applicable whenever your itinerary includes a flight with a partner airline, even if it includes an ANA flight. Another chart may be applicable for some partner airlines. Please refer to ANA SKY WEB for the latest chart.

    First class and business class Flight Awards cannot be used on some aircraft models (A380, B777-300ER, and A340-500) operated by Singapore Airlines. Please take note of this.

    Flight Awards cannot be used for the Beijing-Pyongyang segment on Air China. Thank you for your understanding.


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