Award User Registration is required for persons other than the member to use Award tickets.

Register from the Award User Registration Screen

Log in to the ANA SKY WEB and register from the Award User Display/Registration screen. To members-only functions

* It is also possible to register by acquiring an Award User Registration Form from the ANA Mileage Club Service Center and mailing it back. Request the "Award User Registration Form" from the ANA Mileage Club Service Center through the 24-hour fax reply service.

* You can register as many as 10 people as Award Users in addition to the member. Changing or deleting registered information will require a deduction of 5,000 miles per person as a change fee.

* There is no fee for changing or deleting registration content for changes in household information (marriage, death, etc.) or for fixing spelling errors, etc. However, you will need to provide official documents as proof of household changes when making a change.

* You may be asked to provide documentation proving your family relationship with the member. * Awards reservation will not be possible via the Internet if there are duplicate Award User Registrations.

Please contact the ANA Mileage Club Service Center during operator hours to correct or change registered Award User data.

Corrections or changes via telephone ANA Mileage Club Service Center 0570-029-709 03-6741-1120 (Toll Call / From mobile phones / From Overseas) Select "Inquiries for mileage" Operator hours (Mon.-Fri.: 9:00 a.m. - 7:00 p.m. Sat. 9:00 a.m. - 5:00 p.m./(except Sun., National Holidays and New Year Holidays) * As of 4 January 2010, the toll free number was finished. Please use the Navi Dial (0570-029-709) or the general telephone number (03-6741-1120).