- For assistance to passengers who may need guidance
within the airport, please contact ANA Reservation
and Information Center.
- Passengers 65 years of age can assign the seat in advance. |
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We provide various types of assistance
including guide to/from the aircraft connecting airport and help your luggage picked
up. |
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| Wheelchairs are available at all airports. Reclining wheelchairs
and narrow aisle wheelchairs to reach seat in the airplane are available at some
airports. |
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Our aircrafts are equipped with a cabin wheelchair for your convenience on board.
Please do not hesitate to ask the cabin crew.
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The information above cannot be applied to ANA flights (Q83) and flights operated by IBEX and Oriental Air Bridge. |
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Since cabin storage space is limited, you will be asked to check your own wheelchair at the counter. If you use ANA's wheelchair service, we will provide an attendant to assist you in moving to your seat.
Please let us know if you would like to use your own wheelchair to/from the aircraft. |
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If you use an electric wheelchair, please let us know the size, weight and type of battery when you book your flight. And please check-in 120 minutes prior to your departure. |
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| ANA Mileage Club Service Center(English) |
| 0570-029-709 / 03-6741-1120 |
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