Usage Guide

Information Click here for important information on using ANA SKY WEB to purchase a ticket.

How to use ANA SKY WEB ANA SKY WEB provides you with all kinds of useful information for your travel, including ANA's quality services.

Reservation

How to Reserve Even if it's your first time, just follow the guide and you'll be able to reserve our flights easily. Advance Seat Assignment You can see the seat map before purchasing

Quick Search Search flights by selecting the Date, Time and Depature and Arrival airports. Results are sorted by fare. Flights Search Use this search to display available seats by fare and route, or if you are traveling with infants. Search up to six routes at once. Search by fare +/-2days Choose a convenient flight with the best deal. Search by fare Calendar The best flight deals and seat availability at the time of search will be shown in a easy to view calendar.

Change/Cancel

Reservation Changes Itinerary dates thats you have made a reservation for can be changed on ANA SKY WEB.

Cancellations-Refunds Cancellations and refunds are arailable on ANA SKY WEB.

Purchase

Smart-e Service Experience an easier process from reservation to boarding. Receipt issuing service Information for issuance of receipt for tickets purchased at ANA.

Payment Methods Choose from credit card, bank transfer and other methods of payment. Receiving your Ticket You can receive your ticket as an eTicket or TBM (Ticket By Mail).

*It is possible to purchase International tickets at the following ANA airport counter.
  Narita / Haneda / Itami / Kansai/ Chitose / Fukuoka / Nagoya / Okinawa

Service after purchase/reservation

View Reservation/Purchase You can receive your ticket as an eTicket or TBM (Ticket By Mail).

Others

Usage Guide for International Flights Reservations Tickets Ticket Service Charge and Exchange/Reissue Service Charge Changes and Refunds

Conditions of Carriage