Lufthansa (LH)

Lufthansa (LH) homepage address : http://www.lufthansa.com/

Lufthansa is a member of Star Alliance.

General Information

-	Lufthansa (LH) is a world leading airline company claiming No.1 in the world in the number of customers of international regular flights. Lufthansa (LH) is leading the airline industry with its online sales/ticketing and offers air travelers comfortable space and convenience. Lufthansa (LH) is also known for its eco-friendly leading edge aircrafts.
-	Through the code-share with Lufthansa, flights for the Narita - Frankfurt route is available in daily basis. Flights for the Kansai - Frankfurt route has been also available since Oct. 29, 2000.

*	Some of the flights may be operated by Lufthansa's codeshare carriers as below. Lufthansa CityLine Eurowings Cirrus Airlines Air Dolomiti Augsburg Airways

Service Cities of Code-Share Flights

-	Japan-Germany Frankfurt, Munich
-	Within Germany Berlin, Bremen, Cologne, Dresden, Desseldorf, Friedrichshafen, Hamburg, Hannover, Leipzig, Munich, Munster, Nuremberg, Stuttgart
-	Within Europe Athens, Amsterdam, Barcelona, Bergen, Bologna, Brussels, Copenhagen, Florence, Geneva, Gothenburg, Graz, Helsinki, Linz, Madrid, Milan, Naples, Nice, Oslo, Prague, Rome, Stockholm, Turin, Venice, Zurich

Service Information

Procedures and services at airports for code share flights are different depending on the flight. When using a code share flight, please note the following.
For details such as check-in close time,please contact to operated airline.

Lufthansa operated flights(LH)

ANA operated flights(NH)

At the
airport

Check-in

Check-in at the Lufthansa (LH) counter.

Check-in at the Air Nippon counter.

Confirmation of flight number

The ANA (NH) and Lufthansa (LH) flight numbers are printed on the boarding card. Indications on the guideboard in the airport are given with both NH flight number and LH flight number, or only LH flight number.

Only ANA flight numbers (NH) are used on boarding passes and guideboards in the airport.

Lounge
availability

First-class and business class customers may use Lufthansa (LH) lounges corresponding to their class.

First class and business class customers may use ANA lounges corresponding to their class.

In-flight

Flight
attendants

Only Lufthansa (LH) flight attendants are on-board.

Only flight attendants of ANA are on-board.

In-flight
services

Service standards of Lufthansa (LH) shall apply.

ANA service standards shall apply.

No smoking /
Smoking

All seats are no smoking.

Mileage

Earn miles on either ANA Mileage Club or Phoenix Miles of Air China (CA).
Accrual rates for ANA Mileage Club members, Please refer here.

Premium Point

Premium Point is applicable for ANA Mileage Club members.
For Premium Point, please refer here.

ANA Premium Member can also enjoy the services as a Star Alliance member. See details.
*	If you want to accumulate the miles to the mileage program other than ANA Mileage Club, the condition will depend on the airline's, which issue your mileage card, policy. Please contact the issuing airline to find more about the accumulating conditions and details.

Departure Terminal and Check-in Counter Information

"Terminal" here means "Departure Terminal".
As for the terminal information outside Japan, only the information to/from Japan are listed.

Airport	Lufthansa (LH) operated flights
Narita	Terminal 1 South Wing LH counter
Kansai/Nagoya	Departure Terminal LH counter
Frankfurt	Terminal 1 LH counter
Munich	Terminal 2 LH counter

Please check-in at the operating airlines counter, when you use a code share flight operated by other airlines.