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| · Bulky Baggage |
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Bulky baggage: Advance arrangements with ANA international Reservation and Information Center are required for bulky baggage with total linear dimensions exceeding 203cm (80 inches) or weight per baggage exceeding 30kg (66 lbs) per baggage, or total weight exceeding 100kg(220lbs).
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| · Carry-on Baggage |
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Carry-on baggage should be limited to one piece, must not weigh more than 10kg (22 lbs)
and fit underneath the seat in front of you, or in the overhead baggage compartment. The dimensions of carry on baggage
should not exceed linear maximum length of 115cm (45 inches),and each side
should not exceed 55cm×40cm×23cm (22×16×9 inches), including any baggage attachments such as
handles, wheels, etc. Personal belongings such as cameras, may
be carried on in addition to the above limitation.
There may be more limits based on available space and additional restrictions on certain flights. You can purchase extra seats for your baggage occupying a seat because of its unsuitable size for carry-on baggage allowance, e.g. paintings, musical instruments, etc. Please contact to ANA International Reservation and Information Center for detail.
· Please note legal security regulations on carry-on baggage.
· New restrictions on liquids, gels and aerosols as carry-on baggage |
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| · Checked Baggage |
| Free Baggage Allowance |
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| 1. |
Transpacific flights (including U.S.A.) |
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| Class |
Free Baggage Allowance |
First Class
Business Class |
2 pieces of checked baggage
Each piece not exceeding the total linear dimension (length + height + width) of 158cm (62 inches) and not weighing more than 32kg (70 lbs). |
| Economy Class |
2 pieces of checked baggage
Each piece not exceeding the total linear dimension (length + height + width) of 158cm (62 inches) and not weighing more than 23kg (50 lbs).
And the total combined linear dimension of the two baggage should not exceeding 273cm (107 inches). |
| Children aged 2years and over and infants occupying a seat |
Same as adult |
Infants under 2years
(not occupying a seat) |
1 piece of checked baggage, the sum of the total linear dimension not exceeding 115cm (45 inches) plus one fully collapsible stroller/pushchair or infant’s carrying basket.
Free Baggae allowane on weight is same as an adult. |
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For flights departing from USA, passenger may be asked to open baggage by the security officer at the airport for security reason. Click here for details. |
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| 2. |
Other flihts (including Europe, Asia) |
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| Class |
Free Baggage Allowance |
First Class
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40kg (88 lbs) |
| Business Class |
30kg (66 lbs) |
| Economy Class |
20kg (44 lbs) |
| Children aged 2years and over |
Same as adult |
| Infants under 2years |
10kg plus one fully collapsible stroller/pushchair or infant’s carrying basket |
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| 3. |
Domestic sectors continuously connected from/to international sectors
International free baggage allowance will be applied to domestic carriage which are ticketed with other international flights in general.
For excess baggage charge and other details, please contact to ANA international Reservation and Information Center. |
| * |
Over size luggage is not totalized and if one piece’s weight exceeds 32 kg we will not accept the luggage depend on your destination, even if the other piece weights less than 32kg. |
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| · Excess Baggage Charges |
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Baggage exceeding the free baggage allowance may be allowed with an excess baggage charge. |
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(1) Transpacific flights
(including U.S.A.)
<First Class/Business Class>
Baggage exceeding the free baggage allowance will be charged with excess baggage charge per piece. Please note that charge per piece is different between departure from
Japan and departure from U.S.A..
(For reference) As of April 1, 2008
| Destination |
Hawaii |
Los Angeles/ San Francisco |
New York/ Washington,D.C./Chicago |
Departing from Japan
(excluding Okinawa)
1 charge |
16,200 Yen |
19,800 Yen |
22,000 Yen |
Additional charge may apply depending on the size and weight of excess baggage.
<Economy Class>
Baggage exceeding the free baggage allowance will be charged with excess baggage charge per piece (see above chart). Additional charge may apply depending on the size and weight of excess baggage.
For baggage weighing over 23kg (50lbs) and up to 32kg (70lbs), 3,000 yen per piece will be charged for the first two bags.
Please note that charge per piece is different between departure from Japan and departure from U.S.A..
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(2) Other flights (including Europe) |
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Excess baggage fee is 1.5 percent of the normal adult one-way
economy class fare from departure point. (When there are two types of normal fares
as in flights originating in Japan, the higher of the two fares will be used.)
Please note that the fee per 1 kg is different between departure from Japan and
that from other airports.
(For reference) From November 1, 2008
| Destination |
London/ Paris/
Frankfurt |
Bangkok |
Ho Chi Minh City |
Beijing |
Shanghai |
Seoul |
Departing from
Tokyo
per 1 kg |
9,000 Yen |
3,800 Yen |
3,600 Yen |
2,800 Yen |
2,200 Yen |
1,300 Yen |
In addition to the above, a separate set fee may be charged for sports equipment such as skis, golf bags, surfboards, and musical instruments. As for other departure cities and details, please contact your travel agent or
ANA international Reservation and Information Center. |
| · Sports Equipment |
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| · Valuables, Fragile, items |
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| (1) |
The following valuables may not be included in checked baggage.
cash · jewelry · precious metals · securities
· bonds · works of art, antiques,
business documents · data · computers (personal computers
etc.) and computer accessories · cameras · digital cameras
· video cameras · mobile phones · passport
or ID cards · product samples · credit cards ·
cash vouchers · bankbooks · checks · commuter
passes · keys · watches · relics ·
medicine etc.
ANA will not be responsible for any loss of or damage to such items. |
| (2) |
ANA will not be responsible for any damage to the following
fragile items.
musical instrument · sporting equipment (surfboard ·
windsurfing · scuba gear · bicycle etc.) ·
china · glass · liquor etc. |
| (3) |
ANA will not be responsible for any damage or loss as mentioned
below.
- damage to oversized or over-packed baggage
- damage caused by aging or poor quality of the baggage. loss or damage to parts such as detachable wheels · straps · hooks ·
name tags · belts or other attached items
- damage or deterioration of the contents of the baggage
- minor damage such as scratches · scuffs · dents ·
cuts · dirt |
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| · Restricted Items |
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| The following dangerous
goods cannot be carried as either checked or carry-on baggage. |
Explosives(including fireworks), flammable liquids
and solids(including matches , lighters and lighter fuels*, camping and household stoves with fuel**, alcoholic beverages exceeding
*** 70% alcohol by volume), compressed gases(including butane gas cassettes and O2 bottles for sport use and Aerosols(Dust removal)), poisonous substances(including insecticides), corrosives, radioactive
materials, highly magnetized materials, oxidizing substances, offensive or irritating
substances, and any other articles liable to endanger and/or damage the aircraft,
persons or properties aboard.
On the U.S. routes, effective April 14th, 2005, all lighters will no longer be
allowed in carry-on baggage or on the person. Click
here for details.
Medical and toiletry articles and certain other specified articles, in small quantities,
may be carried. Please contact an ANA office for more details. |
| The following items are
not permitted as carry-on baggage. |
Knives of any length, ski wax sprays, or any other
items that could be used to cause injury, such as scissors, heavy or sharp tools,
ice-skating shoes, baseball bats, golf clubs etc. |
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| (*) |
A small amount of safety matches or one lighter is permitted to be brought into the cabin, per person.
lighters containing unabsorbed liquid fuel (other than liquefied gas), pistol type lighters, torch type lighters, lighter fuel and lighter refills are not permitted on one's passenger or in checked or carry-on baggage.
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【Passengers departing from China(except Hong Kong)】
Any match and lighter is prohibited, by the Civil Aviation Administration of China, in the aircraft cabin and in checked baggage for the flights departing from the mainland China (except Hong Kong).
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【Passengers departing from Mumbai】
Any match and lighter is prohibited, by the Bureau of Civil Aviation
Security (Ministry of Civil Aviation),
in the aircraft cabin and in checked baggage for the flights departing from
India.
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| (**) |
Fuel in camping and household stoves should be completely drained out prior to check-in. |
| (***) |
Carriage of alcoholic beverages exceeding 24% by volume but not exceeding 70% by volume is limited to 5 liters in total per person whether it is checked or hand-carried.
【Passengers departing from China(except Hong Kong)】
Any alcoholic beverages is prohibited to carry into cabin by the Civil Aviation Administration of China. Would you kindly ask to check-in it as checked baggage for the flights departing from the mainland China (except Hong Kong). |
| (****) |
Any bleach item which is belong to the oxidizing substance or the corrosive ,is prohibited in the aircraft and in checked baggage. |
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| · Restrictions on the
Use of Electronic Devices On Board |
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Due to revisions of the notification of Japan’s Ministry of Land, Infrastructure, and Transport, “Restrictions on the use of electronic items” were partially revised on and after Oct.1, 2007.
Following are the items cited in the notification, as the electronic devices which may interfere with the safety of flight operation.
You are required to comply with the above by Japanese Law, and failure to do so will result in a fine up to ¥500,000. |
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| Devices prohibited of use at all times |
The following, which emit radio waves when turned on:
Cellular phones, PHS (Handy Phone System),Transceivers, Radio operated toys, Wireless headphones, Wireless earphones, Wireless microphones, Built-in battery type IC tags, Personal computers, PDA (Personal Digital Assistance),Wireless personal computer peripherals, Electronic games, Pedometer with wireless transmission function, Cardio tachometer with wireless transmission function, Wrist watches with wireless transmission function, Wireless keys |
| Devices prohibited of use during parking, taxiing, takeoff, and landing* |
Devices listed above, set in a condition that will not emit radio waves when turned on*,
TVs, Radios, Beepers, GPS receivers, Video cameras, Video players, DVD players, Digital cameras, Digital audio players, Wired battery-operated headphones, Wired battery-operated earphones, Word processors, Electronic notepads, Electronic dictionaries, Printers, Battery chargers, Toys “electronic virtual pets” (limited to items in which the speaker or monitor is activated to sound or vibration) |
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| * |
During Takeoff: Until the fasten seat belt sign is switched off after takeoff or the announcement allowing the use of electronic devices is made.
During Landing: After the announcement prohibiting the use of electronic devices is made, up until you leave the aircraft after landing. |
| ANA may restrict the use of a certain device regardless of the above. |
All cellular phones emit radio waves automatically when they are turned on in order to send their position to the ground station. Please switch them off before boarding the aircraft and do not switch them on until after deplaning, as the waves may interfere with the systems of the aircraft. To prevent interference, restrictions also apply to electronic devices in the cabin even when the aircraft is on the ground.
For further details, please contact ANA international Reservation and Information Center. |
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· Baggage tracing system
You can use our Baggage tracing system for your lost baggage.
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| For customers with regarding personal medical equipments(ex: syringes) as carry-on baggage, click here for details. |
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| Smoking and use of flammable is strictly prohibited in all
seats including lavatories, as these constitute dangerous fire-hazards. Restrictions
are also extended to smoke substitutes (with built-in electronic lighters) that do
not emit fire, while on the aircraft. The triggering of smoke detectors is a serious
matter leading to emergency landing at the nearest airport. |
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