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Free International Mobile Phone Service

Travelers to Japan can use it in Japan. Travelers from Japan can use it abroad. ANA will lend you an international cell phone for free (the calls are charged to the customer).

Special service

On your next business or leisure trip, travel with the comfort of knowing you can call home at any time and earn extra mileage, too.

  • Free Mobile phone rental!
  • Support in three languages!
  • Earn 1 mile per 100 yen!

Applicable Customers

Telecom Square
The service is available to passengers with round-trip for international flights operated by the ANA Group with ANA flight numbers and code-share.
Inphonix
All passengers of roundtrip flights operating on International Routes of the ANA Group.

Sign-up Deadline

Telecom Square
Please make reservations by 3pm of 1 day before your desired pick-up date (Japan Time).
Inphonix
12:00pm (noon) of 2 days prior to flight (Japan time).

How to Use

Please apply for each site.

JapaneseEnglishChinese
Telecom Square   Infonix
Japanese
JAPAN DEPARTURE(Overseas use)
  • Special price offer for ANA fliers with extra mileage! Save call charges with per-second charging system!
  • 24/7 English help-desk and back-up phone delivery available anywhere in the world
  • Pick-it-up at departure and return on arrival in Narita, Haneda, Kansai(Osaka), Chubu(Nagoya), and Fukuoka airports at your convenience.
  • Local cell phone carrier lines available in 34 countries for your use
 
Japanese
JAPAN DEPARTURE(Overseas use)
  • Exclusive plans with special prices for ANA passengers. And more: you earn miles on the ANA Mileage Club!
  • 24 hours available call center with support in Japanese.
  • Flexible final settlement, with 2 smartly designed methods to best fit your needs.
  • Free-of-charge incoming calls available in the 6 most visited countries.
Online Apprication
Online Apprication
Japanese English Chinese
OVERSEAS DEPARTURE(Japan use)
  • Special price offer for ANA fliers with free incoming calls! Talk and earn extra ANA miles.
  • No more hustles with 24/7 English help-desk
  • Handsets available with SMS, E-mail, International call. Instant settlement is possible.
  • Pick-it-up on arrival and return at departure in Narita, Haneda, Kansai(Osaka), Chubu(Nagoya), and Fukuoka airports at your convenience
 
Japanese English Chinese
OVERSEAS DEPPARTURE(Japan use)
  • Exclusive plans with special prices for ANA passengers. And more: you earn miles on the ANA Mileage Club!
  • Fully enabled with international calling services, mobile internet, e-mail and SMS messaging functions.
  • Choose between 2 types of Flat Rate Plans for mobile internet.
  • Fast e-mailing of the detailed usage statement, 1 week after ending of the rental. Highly popular among clients residing outside Japan.
Online Apprication
Online Apprication

Applications and inquiries (In Japan)

Telecom Square
Service Center

English, Japanese and Chinese:
0120-280-298(toll-free in Japan)
03-3239-0298
Office Hours:
9:00-20:00 (weekdays)
10:00-18:00(Saturday, Sunday , holidays)
 

Applications and inquiries (In Japan)

Inphonix
Service Center

English and Japanese:
0120-688-224 (toll-free in japan)
03-5954-2066
Chinese:
03-5446-5140
Office Hours:
10:00-19:00 (ALL year around, toll-free from J-mobile® mobile phones)

This service is provided by Telecom Square Inc.,and the rental agreement for each mobile phone is made between the passenger and Telecom Square Inc.
It provides service, collection and management of personal data by Telecom Square Inc.
As for personal information protection, follow the policy of Telecom Square Inc.

 

This service is provided by Inphonix Inc.,and the rental agreement for each mobile phone is made between the passenger and Inphonix Inc.
It provides service, collection and management of personal data by Inphonix Inc.
As for personal information protection, follow the policy of Inphonix Inc.


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