Eligible passengers

Passengers who traveled roundtrip for Narita departeing/arriving ANA group operated flight with ANA flight code.

This service does not apply to Codeshare flights operated by other Airlines or ANA Group operated flights under an other Airline's flight code.

Contents of Service

<Before Departure>

After making your prior reservation, please come to our partner car park, Central Parking Narita, and deposit your car with us. Your car will be kept in a special fully-roofed garage.
You will be escorted to Narita International Airport*1 on our complimentary limousine service.

<Upon Your Return>

When you return from your trip, please contact us by telephoning our special hotline, and go to the reception of the ANA Lounge (International arrivals Lounge) located in the international Arrivals lobby. We will deliver your car to the car drop*2 located close to the Lounge. Relax and enjoy a moment to unwind in the ANA Lounge (International arrivals Lounge) while you wait for your car to be delivered.

Certain aspects of this service, such as use of the car park, escort to the airport and delivery of your car, are provided based upon a contract of use between the Customer and Central Parking Narita.

*1 Our complimentary shuttle service will escort you to the South Wing Departures floor of Terminal 1 of Narita International Airport.

*2 Upon your return, our car delivery service will deliver your car to the car drop close to the ANA Lounge (International arrivals Lounge) of the South Wing Arrivals floor of Terminal 1 of Narita International Airport.

Special ANA Partnership Service Fee

Additional service charges will apply when parking for more than 12 days. (Additional fee: 500 Japanese yen per extra day, including consumption tax.)

Reservation Method

How to Use this Service

<Before Your Departure>

1. Come directly to our partner car park, Central Parking Narita, and deposit your car with us. (Your car will be kept carefully in a safe, fully-roofed, fixed-location garage.)
2. After leaving your car, you will be escorted to the South Wing Departure lobby of terminal 1 of Narita International Airport by our complimentary shuttle service.

<Upon Your Return>

1. When you arrive back to Narita Airport from your trip, please contact us by telephoning our special Welcome Home hotline below. Special Welcome Home hotline (charge applies): 070-5089-5562
   (Available hours: from 06:00 until the arrival of the last ANA Group operated flight of the day, Japan time. All year around)
   If you change your return flight schedule during your stay overseas, please contact your nearest ANA overseas agent (Click here for details).
2. We will deliver your car to the car drop located close to the ANA Lounge (International arrivals Lounge) in the South Wing of terminal 1 of Narita Airport, without you having to come and collect it.
3. After you have been through Immigration and Customs, please go to the reception of the ANA Lounge (International arrivals Lounge. Open from 06:30 to 19:30; All year around) located in the Arrivals lobby. We will guide you from the Lounge directly to your car via a special walkway.
4. Before you collect your car, relax and enjoy a moment to unwind in the ANA Lounge (International arrivals Lounge: fully equipped with drinks, snacks, showers, wireless/cable LAN, etc.). (Limited to the Customer and one additional guest).
5. In a case of arriving after 19:00, our special representative will be awaiting you at the entrance to the ANA Lounge (International arrivals Lounge) and will guide you to your car.

Notes on Using Our Partner Car Park

• The size of our special fully-roofed garages is as follows:
  To fit up to: Width 2,630mm; Length 4,950mm; Height 2,330mm.
  There may be cases when, due to the model (size) of your car, it will not fit under the roof, or when we are unable to accept your car for other reasons, so please confirm with our desk at the time of making your reservation.
• If the period of depositing your car with us is extended due to a change in your itinerary, etc. after your departure, we may be obliged to move your car to a different space (without a roof) for the extended period.
• Please do not leave any dangerous, valuable or gold (precious metal) objects in your car upon your departure.
• Please ensure that your car contains sufficient gas before depositing your car with us.
• Any damage to, or theft etc., from your car during the period you deposit it with us is subject to compensation according to the liability insurance policy of our partner car park.
• The following comprise our Disclaimer regarding Customer use of our partner car park (Central Parking Narita). (Please be sure to read it carefully).

Disclaimer

• We do not accept responsibility for any damage to a vehicle which has not been subject to a joint check at the time of handing over/ depositing the vehicle with us.
• Regardless of the age of the vehicle, we do not accept any responsibility for trouble related to the internal combustion engine or auxiliary components (transmission and gas pedal) during the period of deposit with us.
• If a tire is punctured during the period of deposit with us, we will carry out repairs to replace the tire without the Passenger's permission in order to restore the vehicle's mobility, but all expenses relating to this repair/replacement will be borne by the Customer.
• We do not accept any responsibility for valuable or gold (precious metal) items left in a Passenger's vehicle which may be subject to theft.
• Passenger vehicles will be delivered from our partner car park to the special car drop on the Arrivals floor of terminal 1 of Narita Airport, and therefore, you car meter will have gained a few kilometers since the time of deposit. We thank you for your understanding in advance.
• When being driven en route for Passenger collection, on rare occasions, a loose stone, etc., may cause damage to the front windscreen or side windows of a Passenger's vehicle, but we accept no responsibility for any such occurrence of an event of Force Majeure.
• Should a Passenger's vehicle be subject to a theft, the Passenger will be compensated within the range specified in the liability insurance policy of our partner car park, but in the unlikely event that this amount is not sufficient, the Passenger shall be responsible for the deficit amount.
• We accept no responsibility for any damage caused to a Passenger vehicle due to riots or other acts of insurgency for which the car park company is not responsible, or for any Acts of Providence (such as typhoons, floods, snowfall, hail, lightening strikes, etc.).
• We do not accept any responsibility for Passenger vehicles after they have been returned to the Customer at the end of the period of deposit.