For customers who have difficulty in remaining in a seated position, assist seats and support belts to hold the upper body (mentioned "support belt" hereinafter) are available on board.
When you make a reservation, please inform us what type of assistance you require.
As there is a limited number of the equipment, it is recommended to contact ANA Disability Desk and make a reservation as early as possible if you wish to use them. Reservation should be made at least 48 hours before the departure for domestic flights and 96 hours for international flights. (Please note that there are cases where we are not able to provide the equipment depending on the timing of reservation and other reasons.) You can use your own aid equipment, but the usage of certain types of equipment might not be allowed on board. Please make an inquiry with ANA Disability Desk if you wish to use your own aid equipment.
Assist Seat
(large type)
Assist Seat
(small type)
You can choose the size of Assist Seat that fits you better from two sizes (small type: for customers under 100 cm tall / large type: for customers under 150 cm tall).
Support Belt
(small type)
ANA provides two types of Support Belt.
Please be aware of the following,
If you need to leave your wheelchair to us, please check Customers with Walking Disabilities.
| TEL | 0120-029-377 0570-029-377(Mobile phone; paid) 03-5757-7251(PHS, international calls; paid) |
| FAX | 0120-029-366 03-5757-0254(international calls; paid) |
We offer relay service via e-mail, fax, and chat. Please check the following link for further information.
