Stretcher
We can arrange stretcher service for customers who can not sit upright or need to lie down during the entire flight due to illness, injury or other conditions.
The stretcher is specially design for airplane use and passenger will be tied by a belt with body facing up thru the flight. (There are no stretcher services for certain aircraft type. Please contact ANA Disability Desk/ADD for detail.)
When you make a reservation, please inform us what type of assistance you require.
Reservation for a stretcher must be made with ANA Disability Desk at least 48 hours before departure for domestic flights, 96 hours for international flights.
We will ask your request such as flight date and number and contact you again later for confirmation.
Please note that we may not be able to satisfy your request due to installation conditions as well as lack of seat availability.
You must be escorted by a physician, nurse, or a doctor-approved person.
You must be certified by your doctor that you are fit to travel by air using a stretcher.
Please check MEDIF for further information.
For further information, please check Customers with Medical Requirements.
For details please ask when you make a request.
| TEL | 0120-029-377 0570-029-377(Mobile phone; paid) 03-5757-7251(PHS, international calls; paid) |
| FAX | 0120-029-366 03-5757-0254(international calls; paid) |
We offer relay service via e-mail, fax, and chat. Please check the following link for further information.
