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Travel Assistance for Disabled Customers  >  Service Equipment(On Board)
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Travel Assistance for Disabled Customers
Service Equipment (On Board)

Please note that some of the equipments are available only on certain flight service and certain aircrafts.
* Click on the picture to enlarge images and for more information.

Seats with Movable Armrests Seats with Movable Armrests Cabin Wheelchair Cabin Wheelchair Wheelchair-accessible Lavatory Wheelchair-accessible Lavatory Safety Instructions in Braille Safety Instructions in Braille Cabin Stretcher Cabin Stretcher ANA Rental Medical Oxygen Cylinder ANA Rental Medical Oxygen Cylinder Large Assist Seat Large Assist Seat Small Assist Seat Small Assist Seat Support Belt Support Belt Emergency Medical Kit (First-aid Tools) Emergency Medical Kit (First-aid Tools) Doctor's Emergency Kit (First-aid Tools) Doctor's Emergency Kit (First-aid Tools) Automated External Defibrillator (First-aid Tools) Automated External Defibrillator (First-aid Tools) Resuscitation Kit (First-aid Tools) Resuscitation Kit (First-aid Tools) Communication Board Communication Board

To Service Equipment (Airport)

ANA Disability Desk

9:00-17:00 (7 days a week)
TEL 0120-029-377
0570-029-377(Mobile phone; paid)
03-5757-7251(PHS, international calls; paid)
FAX 0120-029-366
03-5757-0254(international calls; paid)

Reservation/Ticketing Center

24 hours 7 days a week
TEL 0570-029-709
TEL 0570-029-222 (Japanese)

ANA Fax Reservation Service ended on March 31, 2010. Please use Telecommunication Relay Service.

Telecommunication Relay Service

We offer relay service via e-mail, fax, and chat. Please check the following link for further information.
Telecommunication Relay Service for ANA