Thank you for flying ANA.
Effective April 1, 2009, ANA will introduce a Ticket Service Charge for tickets issued within Japan and an Exchange/Reissue Service Charge for changes requested within Japan as follows:
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| Ticket Service Charge(TSC) : |
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Collected at ANA International Reservations and ANA City Office/Airport Counters within Japan on/after April 1, 2009 at the time international tickets are issued. |
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Amount |
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| Purchased at: |
Amount |
| ANA Homepage (ANA SKY WEB or ANA SKY MOBILE) |
FREE |
| ANA International Reservations within Japan |
JPY2,100 (tax included) |
| ANA City/Airport Office Counters within Japan |
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Not Applicable to: |
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Tickets issued through ANA Homepage (ANA SKY WEB or ANA SKY MOBILE) |
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ANA International Flight Award Tickets and Partner Flight Award Tickets |
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Infants under the age of two not occupying a seat |
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Tickets purchased at ANA City/Airport Office Counters within Japan with ANA Travel Coupon or ANA Gift Card. |
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Applicable to: |
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All itineraries including itineraries originating outside Japan or itineraries where international sectors to/from Japan are not flown by ANA, etc. |
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Tickets with fares not sold through ANA Homepage as well when such tickets are purchased through ANA International Reservations and ANA City/Airport Office within Japan. |
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Child fares at the same rates as adult fares. |
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Separate tickets together when issued for a continuous itinerary and reservation is made and purchased at ANA at the same time. |
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For details, please click here. |
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| Exchange/Reissue Service Charge(ESC): |
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Collected at ANA International Reservations and ANA City Office/Airport Counters within Japan on/after April 1, 2009 for changes to international tickets that involve difference in fare and/or taxes/fees/charges or change in routing. |
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Amount: |
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| Change Requested at: |
Amount |
| ANA International Reservations within Japan |
JPY2,100 (tax included) |
| ANA City/Airport Office Counters within Japan |
<*> Tickets cannot be exchanged/reissued via ANA’s Homepage. |
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Not Applicable to: |
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ANA International Flight Award Tickets and Partner Flight Award Tickets. |
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Infants under the age of two not occupying a seat. |
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Date changes that do not involve difference in fare and/or taxes/fees/charges. |
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Changes of tickets that contain fare restrictions requiring a higher change fee or penalty. |
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Involuntary changes. |
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Applicable to: |
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Tickets irrespective of place of original issue or sales channel (e.g. tickets originally issued outside Japan, tickets originally issued at other carriers or travel agents, tickets originally issued via ANA Homepage) |
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Tickets purchased outside Japan for transportation wholly within Japan |
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Child fares at the same rate as adult fares. |
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Separate tickets together when such separate tickets were issued for a continuous itinerary and reservation is changed and ticket exchange/reissued at ANA at the same time. |
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For details, please click here. |
