Suspension of Carriage of Short-nosed Dog

Thank you for flying with ANA.
As ANA is concerned about the safety of your animal, we are unable to accept the following short-nosed dog breeds from July 1st to September 30th.
In accordance with the professional veterinarian viewpoint, short-nosed dogs are vulnerable to environmental health conditions in the summer season, and its respiratory tract is narrow (compared to other breeds). These particularities can possibly cause a breathing disorder with heat stroke by high rough breathing in situation of high temperature/humidity. As a result, ANA decides not to accept the carriage of short-nosed dogs during the aforementioned period every year.

We apologize for any inconvenience and appreciate your understanding and patience.

1.Period  :  July 1st- September 30th, 2010

2.Affected Flights  :  All ANA Group operating flights
  (Domestic and International)

3.Affected Breeds  :  Bulldog, French Bulldog, Boxer, Shih Tzu, Boston Terrier, Bull Terrier, King Charles Spaniel*, Tibetan Spaniel, Brussels Griffon, Chow Chow, Pug, Chin, Pekingese
* Cavalier King Charles Spaniel is NOT same as King Charles Spaniel, ANA can accept Cavalier King Charles Spaniel.

【Contact ANA】
(1)Call from Japan
Reservation for Domestic flights (Telephone operating hours 6:30~22:00)
Navi Dial(Charged) 0570-029-709
  03-6741-1120(Tokyo)    06-7637-6679(Osaka)
Reservation for International flights (Telephone operating hours 8:00~19:00)
Navi Dial(Charged) 0570-029-709
  03-6741-1120(Tokyo)    06-7637-6679(Osaka)
(2) Call from outside Japan
Please contact ANA International Reservations in each country.

For customers, who made reservations through travel agencies, please contact the travel agent who helped with your reservation.

April 21, 2010
All Nippon Airways Co., LTD.