Belgium/Netherlands/Luxembourg

ANA - Belgium/Netherlands/Luxembourg

Inspiration of JAPAN

Ferry Transfer Service to/from the cities in Pearl River Delta

What's 'Ferry Transfer Service'?

'Ferry Transfer Service' makes it possible to have connection with the cities of Pearl River Delta (Macau, Shenzhen (Shekou/FuYong) and Dongguan Humen, Zhongshan, Zhuhai, Nansha and Taipa) without passing through Immigration and Customs in Hong Kong.
The following is instruction of 'Ferry Transfer'

From Air to Ferry

For more information about procedure at Hong Kong International Airport, click here.

1. Ferry check-in procedure
Please proceed to "Ferries to Mainland/Macau ticketing counter (ferry transfer counter) at the E2 area in the arrival floor Then, please purchase the ferry ticket, show your passport and the check-in baggage tag to the ferry counter staff.

Customers whom purchased the ferry ticket in advance need to show the passport and the baggage tag as well, together with the ferry ticket.

◇Baggage:

- You can checked your baggage from the departure airport in Japan to HKG airport only. It is important for you to show the baggage tag to the ferry counter staff. Without showing your baggage tag, the baggage will not be transferred to the ferry and customers need to take own responsibility to arrange for the pick up of the baggage.
- Customers with checked baggage are required to arrive at the Ferry Transfer Desk 60 minutes prior to ferry departure for document check/ purchase of tickets. Customers with hand baggage only are required to arrive at the Ferry Transfer Desk 30 minutes prior to ferry departure for document check/ purchase of tickets.
2. Board Shuttle train (APM) to SkyPier
Please proceed to the dedicated gate located next to the transit counter "Ferries to Mainland/Macau ticketing counter", using escalator to first floor to arrive APM platform (shutter train), ride on APM to proceed to the ferry pier.
3. Board ferry
Please refer to the link for ferry schedules from Hong Kong International Airport homepage.

[Notes]
* The entrance for shuttle train(APM) for SkyPier is located within immigration area. Once you pass through Hong Kong immigration, your ferry ticket will be invalid.

From Ferry to Air

Check-in for flights to Japan is available at Shenzhen (Shekou/FuYong) and Macau Ferry Terminal.

- You can check in for ANA flight departing from Hong Kong International Airport along with your ferry check-in procedure at Shenzhen (Shekou/FuYong) and Macau Ferry Terminal.
- Your baggage also is transported directly to Japan.
- This service makes your transit at Hong Kong International Airport easy and speedy.

1. Ferry check-in procedure
At Ferry Terminal in Shenzhen (Shekou/FuYong) and Macau
Check-in for ANA flight via Hong Kong International Airport is completed at Shenzhen (Shekou/FuYong) and Macau Ferry Terminal along with your ferry check-in procedure.
 
[Conditions of acceptance]
- Having air-ticket (or e-ticket itinerary) with confirmed reservation.
*In case of reservation change, current itinerary is required. Please ask your travel agent or access ANA SKY WEB for printout of update e-ticket itinerary. For Printout of update e-ticket literary, view reservation from here.
- Flight-connection time at Hong Kong International Airport is satisfied.
   
  Flight-connection time:
  - 90minutes is required by the scheduled departure time from arriving at SkyPier(Hong Kong International Airport Ferry Terminal)
  - 85minutes is required for customers who arrive from Shekou and transfer to NH912*.
  - 120minutes is required for customers who had not checked in at Shenzhen (Shekou/FuYong) and Macau Ferry Terminal
    * Flight number will be changed to NH812 on/after APR 1, 2015.
 
[Notes]
* If the connection-time in Hong Kong International Airport is less than 90 minutes, ferry-ride is not available.
* The check-in will be closed by 30minutes before ferry scheduled departure time.
* The check-in service at Shenzhen (Shekou/FuYong) and Macau is applied for customers taking flight operating by ANA (Code share flights will not be eligible) with ANA reservation
* Check-in and check-in baggage is only accepted on one sector departing from Hong Kong International Airport.
* For those customers with oversize baggage or with need for help, the check-in services at Shenzhen (Shekou/Fuyong) and Macau, please contact ANA Reservation Center or ANA Hong Kong Office.
* Conditions of carriage of Ferry Company is applied about transport section from Shenzhen (Shekou/FuYong) and Macau to Hong Kong International Airport.
* Service charge HKD20 required at Macau Ferry counter upon check-in.
* Customer is allowed to have one check-in baggage for free when taking ferry from Mainland. Excess baggage policy will be applied and charged by Ferry ports.(Not ANA baggage policy)

At Ferry terminal, Dongguan Humen, Zhongshan, Zhuhai, Nansha or Taipa.
Check-in for ANA flight is accepted at SkyPier. You can check in for ferry under the conditions as below
 
[Conditions of acceptance]
- Having air-ticket (or e-ticket itinerary) with confirmed reservation.
*In case of reservation change, current itinerary is required. Please ask your travel agent or access ANA SKY WEB for printout of update e-ticket itinerary. For Printout of update e-ticket literary, view reservation from here.
- Flight-connection time at Hong Kong International Airport is satisfied.(Same connection time need to be satisfied even if you complete Online Check-in.)
   
  Flight-connection time:
  -120minutes is required by the scheduled departure time from arriving at SkyPier(Hong Kong International Airport Ferry Terminal)
 
[Notes]
*  If the connection-time in Hong Kong International Airport is less than 120 minutes, ferry-ride will not be available.
2. Immigration
3. Board ferry
4. Arriving at SkyPier in Hong Kong International Airport
Connecting customers from Shenzhen (Shekou/FuYong) and Macau: Please proceed to [5.Security check]
Connecting customers from Dongguan Humen, Zhongshan, Zhuhai, Nansha and Taipa : Please proceed to check in at ANA check-in counter in SkyPier.*
*Those passengers who had completed Online Check-in and hold Online Check-in boarding pass are required to obtain an official boarding pass from ANA check-in counters at SkyPier.
5. Security check
6. Refund of Airport Tax
Refund is available for those customers with Hong Kong Airport Tax included air-ticket. Please show your application form handed upon check-in at tax refund counter.
7. Board Shuttle train (APM) for Passenger Terminal
Please proceed to Shuttle train (APM) at SkyPier to Passenger Terminal Building.
8. Proceed to your boarding gate
Please come to the gate 30 minutes prior to your departure.
Please refer to the link for ferry schedules from Hong Kong International Airport homepage.

[Notes]
* This service is eligible for those customers connecting to ANA flight from ferry on the same day and having reserved air-ticket.
* There are no ANA ticketing counters available at the Shenzhen (Shekou/FuYong) and Macau Ferry Terminal or SkyPier.
If you need to exchange your air-ticket or pay fare adjustment, please contact with ANA reservation center or ANA Hong Kong Office before the date of your departure.
* After arriving at Hong Kong International Airport, those customers with connecting flight should not be out of Hong Kong International Airport.
* Please note that any change on ferry operation or its schedule is not responsible to ANA.

Others

* Mis-connection due to ferry delay operation is not responsible to ANA.
* Above information is subject to change.

Related Page

Turbo Jet Sailing Schedule
Chu Kong Sailing Schedule