"CLICK check-in is a service which enables passengers to complete check-in procedures online for ANA international flights, other eligible connecting flights with partner airlines, and ANA domestic flights.
It is possible to select seat assignments, print out boarding passes, and cancel check-in procedures (if necessary).

Check-in services will be available from 24 hours before the flight and up to 75 minutes before the scheduled departure time.

Any passengers holding ANA international reservations that are e-ticketed can utilize this service.

However, this service is not available to the following passengers:

• For infants under 2 years old not occupying a seat, as well as passengers traveling with infants
• For a child traveling alone
• Passengers who require special assistance
• Passengers with expecting confinement with 28 days (including expected delivery date)
• For passengers who purchased extra seat(s) for reasons such as large baggage or for health reasons, etc.

• If the boarding class, itinerary, and reservation number/record locator are the same, it is possible for accompanying passengers to check-in with this service.
• For those passengers who have purchased tickets through a travel agency: if the boarding class, itinerary is the same, along with knowing the e-ticket number and exact passenger name, it is possible to check-in with this service.

Furthermore, it is possible to proceed for up to 9 people at once (in the situation procedure is to be taken via mobile phone, procedure is one person at a time).

It is possible to utilize this service for all ANA operated international flights.

This service is available for e-tickets (electronically issued tickets).

Through check-in with this service is possible when the following conditions are all met: the first flight sector is an ANA operated flight, in addition to a same day connection for the flight operated by another airline. For details, click here.
Furthermore, please be advised that depending on the other airline's computer system or due to constraints of the connecting airport, it may not be possible to issue a boarding pass for the connecting flight.

Yes. However, through check-in cannot be completed for the following cases:
- When domestic flights and international flights are booked separately
- When there are two domestic flight sectors, CLICK check-in cannot be completed for the first flight sector. Please complete check-in procedures at the airport.

ex)	Ishigaki	-	Okinawa	-	Haneda	-	Honolulu

Yes, Internet check-in is available.
However, please be advised you will be required to drop off your checked baggage at the Baggage Drop-off counter on the day of departure.

Yes, this service is available, even for non-ANA Mileage Club members.
You can proceed check in with the ANA Reservation Number (Record Locator) and passenger's last name. For passengers who have reserved through a travel agency: your ticket number and last name will be required.

Yes, it is possible to change seats.
If you do change seats, please be sure to print out a new boarding pass, or request the Mobile Boarding Pass e-mail to be mailed to your designated e-mail address.

Yes, it is also possible to cancel check-in.
You can do this through ANA SKY WEB / ANA SKY MOBILE.

Here are some possible reasons:

• The ticket is not issued as an e-ticket
• The international flight sector is not operated by ANA
• The itinerary includes a flight which has not been confirmed
• The name on the reservation and passport are not exactly matching
• Passengers who meet the following conditions are not able to check-in with this service, so please check in at the airport on the day of departure.

• For infants under 2 years old not occupying a seat, as well as passengers traveling with infants
• For a child traveling alone
• Passengers who require special assistance
• Passengers with expecting confinement with 28 days (including expected delivery date)
• For passengers who purchased extra seat(s) for reasons such as large baggage or for health reasons, etc.

• For cases when checking in for a connection flight (ANA international flight, other airline operated flight, or ANA Japan domestic flight) together with the ANA international flight but the connection flight has yet to begin check in
• Check in has already been completed for flights other than ANA operated international flights
• In case of system maintenance, please try again later.

Once you have completed CLICK check-in, please print out the boarding pass (from Internet check-in) from your printer (at home, work, etc.), or check to make sure you received your Mobile Boarding Pass via e-mail.
(For Boarding Pass(es) from Internet check-in must be printed out for each flight, for each passenger)

By having a Boarding Pass(es) from Internet check-in or Mobile Boarding Pass(es), you can drastically save time at the airport, and allows for a much smoother and more comfortable journey.

• *If you do not have any baggage to check in, you can simply proceed to the boarding gate.
  But depending on the airport, you may not be able to proceed directly. Please check Q18.
• *If you have baggage to check in, please drop them off at the Baggage Drop-off Counter.

Yes, it is possible.

Please have the Mobile Boarding Pass e-mail to be sent to your designated e-mail address. You will then need to get the 2D barcode from the URL in that e-mail. For more details for each departing airport, please click here.

It is an electronic boarding pass which allows you to utilize the 2D (two-dimensional) barcode sent to your mobile e-mail address as your boarding pass. You'll be able to obtain this 2D barcode from the link provided within the email, which will be sent to your selected mobile e-mail address.

For airport requirements and safety reasons, it will not be possible to proceed directly to the boarding gate for the following airports. Please pick up your boarding pass at the Baggage Drop-off counter or International Self Check-in machine. For details, click here.

If you have your boarding pass (from Internet check-in) or Mobile Boarding Pass, and do not have any baggage to check in, all you need to do is proceed directly to the Security Checkpoint. If you do have baggage to check in, please present your CLICK check-in boarding pass (or the itinerary receipt e-mail. ) and valid passport at the departure airport Baggage Drop-off counter.
Please be sure to arrive to the counter by at least 60 minutes prior to the close of check in procedures (40 minutes prior for Haneda airport). Passengers who arrive later may not be able to board.
*For Japan domestic flights, please drop-off your checked baggage and proceed through the Security Checkpoint at least 15 minutes prior to departure time. For details, please click here.

You can receive another one at either the departure airport Baggage Drop-off counter or the International Self Check-in machine.
For more information regarding domestic baggage counter, please click here.

Yes, it is possible.
However, if you are traveling to the United States registration of the following is required in advance/beforehand.

• *Registration of your address of intended stay in the United States, or your Green Card number. For details, click here.
• *Obtaining pre-travel authorization thru Electronic System for Travel Authorization (ESTA): for those passengers entering the United States using the Visa Waiver program). For details, click here.

Yes, it is possible.
If you would like to request an upgrade after completion of CLICK check-in, it is necessary to request an upgrade again, and re-check in with the upgraded class of service. However, if your upgrade request turns out to be on a waitlist and also want to check-in via CLICK check-in, if upper class is available, check-in will be completed in the upgraded class with　CLICK check-in. If not available, check-in on the original class will be arranged. Seats may become available on the day of departure, please confirm with staff members at the airport counter.
Furthermore, upgrade requests are accepted for each flight until 23:59 (11:59PM) of the day before the flight.

Yes, it is possible.
Besides an infant under 2 years of age not occupying a seat, passengers traveling with infants, a child traveling alone, and expectant mothers within 28 days of confinement, CLICK check-in service is available. In order to receive Airport Support services, please stop by the airport counter on the day of departure.