ANA SKY WEB - ChinaChina

ANA Easy Travel for Families

We provide assistance for passengers traveling with infants or small children and pregnant mothers.


ANA Easy Travel ServiceAirport Support
General Information
 
FAQ

Eligible customers

  • ・ 1 adult traveling with infant or children aged 3 years old and younger.
  • ・ Travel only of pregnant woman.
  • - Does not apply to group tours.
  • - Limitation in total numbers apply. Services may vary at airports.

Reservation for bassinet and baby meal

  Reservation for Bassinet and Special Meal (Baby Meal, Child Meal)
We can arrange a bassinet and special meal (baby meal, child meal) for babies and children. Please contact Reservation and Information Center for details and reservation.
This service applies only to ANA-operating flights. For code sharing flights, please contact the operating airline.

Airport Service

Baby stroller rental Baby strollers are available for passengers with infants (both types A and B are available).
Strollers can be used as far as the boarding gate.

[Notes]
 ·  You will not be able to take your baby stroller into the cabin for international flights.
 ·  If you wish to use baby stroller, please let us know when you check in.
 ·  Please note that the number of stroller are limited. We cannot confirm in advance.
 ·  You can check your stroller in at the counter as checked baggage. Please check in with all accessories removed from your stroller.
 ·  Rental baby strollers are not available at some airports.

Inflight Security Service

1) Bassinets
Bassinets are provided on all international aircraft. Please book the bassinet when you make your reservation.
 ·  Size: 85cm x 45cm x 33cm
weight: maximum 10kg
 ·  Please note that the bassinet seat position and number are limited.

You will be able to find a lavatory which is equipped with a tabletop for changing diapers.
2) Child seats
You may use your own child seat which is certified in Japan (MLIT), U.S. (FMVSS) or Europe (ECE R44).

Please reserve a seat in advance and purchase a child fare ticket. The following child seats may used on board the aircraft.

-Type of child seat:
(1) Approved by the Japanese Ministry of Land, Infrastructure and Transport (MLIT)
(2) Approved by the U.S. Federal Motor Vehicle Safety Standards (FMVSS)
(3) Approved by ECE R44-United Nations Economic Commission for Europe

Approved childseats have one of the following label.
* For the latest information, please check Ministry of Land, Infrastructure, Transport and Tourism websites.(Japanese only)
(1) Certified by the Japanese Ministry of Land, Infrastructure and Transport (MLIT)
Certified by the Japanese Ministry of Land, Infrastructure and Transport (MLIT)
(2) Certified by U.S. Federal Motor Vehicle Safety Standards (FMVSS)
Certified by U.S. Federal Motor Vehicle Safety Standards (FMVSS)
(3) Certified by ECE R44-United Nations Economic Commission for Europe
Certified by ECE R44-United Nations Economic Commission for Europe
*Please follow the manufacture's instructions
*It is not likely to be able to install it by the usage condition.

- Child seat type which can not be used on ANA operating flight
Child seats other than the above will be accepted as checked baggage.
Even when your child seat complies with government standards, please note child seats that require more than two-point seat belt attachments are not acceptable. Also, the following child seats are restricted.
· Booster type · Booster type with backrest · Vest/harness type child seats

3) Baby mealsPlease make a request at least 24 hours prior to departure.
Orders for baby meal may be requested together with your reservation. Click here for details regarding special in-flight meals.

4) Child mealsPlease make a request at least 24 hours prior to departure.
Orders for child meal may be requested together with your reservation.
Click here for details regarding special in-flight meals.
- Menu may differ according to route. Please ask upon reservation.
- Please also note that some routes and aircraft may not be able to meet your request.

5) Powdered milk
  Powdered milk is available on board. However, we recommend that you bring your own since there are limits in quantities and types. Our cabin crew will be happy to prepare it for you.

6) Paper diapers
Paper diapers (M size and L size) are available on board. However, as there are limits in quantities and types, we recommend that you have an adequate supply of diapers for your trip.

7) Toys
To help keeping children amused and entertained onboard we will offers toys.

8) Soft drinks
Beverages for children are available on the aircraft.
· Juice (orange, apple, tomato)
· Cola

9) Others
Baby bottles, aprons, forks and spoons are available.

Various information
Information for pregnant mothers, infants and small children.
Click here for details
Regarding traveling with infants and small children.
Click here for details

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