European Customer Service Centre Tel : +44 (0)870-837-8811 (UK) (till 31 Jan. 2010) Tel : +44 (0)20-8762-8977 (UK) (from 01 Feb. 2010) Mon-Fri 8:00-17:30 / Sat.Sun.Bank Holiday 9:00-17:30 (UK time) * All Calls in the countries below will be handed by European Customer Service Centre (U.K.). (except Russian Federation) If you are calling from another European country, please dial the European Customer Service Centre (U.K.). Austria   Tel: 01-7956-7360 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) Belgium   Tel: 0702-33387 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) France   Tel: 0820-803-212 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) Germany   Tel: 0180-3000309 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) Ireland   Tel: 1-850-200058 (Mon-Fri 8:00-17:30 / Sat.Sun. UK Bank Holiday 9:00-17:30) Italy   Tel: 848-858140 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) The Netherlands   Tel: 0900-6666666 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) Norway   Tel: 810-00-011 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) Russia   Tel: 095-777-0351/52 (Mon-Fri 9:00-12:30, 13:30-17:30 / Sat.Sun. Public Holiday-closed) Spain   Tel: 901-116703 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) Sweden   Tel: 08-5877-0428 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30) Switzerland   Tel: 0844-803545 (Mon-Fri 9:00-18:30 / Sat.Sun. UK Public Holiday 10:00-18:30)