Conditions of Carriage

International passenger and baggage effective April 1st, 2012.

-Article 1 “Definitions” and “Supplementary Provisions” will be revised effective from April 1st, 2012. For details, please see here.


1	DEFINITIONS
2	APPLICATION OF CONDITIONS
3	CODESHARE
4	TICKETS
5	STOPOVERS
6	FARES AND ROUTINGS
7	REROUTING, FAILURE TO CARRY AND MISSED CONNECTIONS
8	RESERVATIONS
9	CHECK-IN
10	REFUSAL AND LIMITATION OF CARRIAGE
11	BAGGAGE
12	SCHEDULES, DELAYS AND CANCELLATIONS OF FLIGHTS
13	REFUNDS
14	GROUND TRANSPORTATION SERVICE
15	HOTEL ACCOMMODATION, ARRANGEMENTS MADE BY ANA AND INFLIGHT MEALS
16	ADMINISTRATIVE FORMALITIES
17	SUCCESSIVE CARRIERS
18	LIABILITY OF CARRIER
19	TIME LIMITATIONS ON CLAIMS AND ACTIONS
20	OVERRIDING LAW
21	MODIFICATION AND WAIVER

Supplementary Provisions
1	DATE OF EFFECTIVENESS

Contents