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ANA Domestic Flight Awards
Application & Ticketing
ANA Website
Please log in and access to members-only function (24-hour service)

The ANA Mileage Club Service Center
Application & Ticketing period
[Application period]
The application period begins at 9:30 a.m. on the calendar day exactly 2 months prior to boarding and ends 4 days prior to the start of your trip (not including the day of the trip itself).
* If the calendar day exactly 2 months prior to boarding does not exist, then the application period begins on the last day of the month that is 2 months prior to boarding. Ex: on flights between 4/29 and 4/30, begin applying on 2/28 (or 2/29 in a leap year).
* Flights returning within 15 days of departure can be reserved when the reservation for the first sector is made, even if the booking period for the return flight has yet to open.
[Ticketing period]
Ticketing will take place (and miles will be deducted) upon the completion of your reservation. * Applications, reservations, and issuance at airports is not possible.
Waitlisting is not offered for Domestic Flight Awards. * Your whole itinerary must first be booked. Open tickets cannot be issued (1 segment = direct flight).
About changes after applying
You cannot change the segment, passenger name, or name of the person providing the miles after applying.
You can change the date and flight. If the seasonality changes as a result of such departure date change, the required mileage must be adjusted. When the required mileage increases, the date will be changed after redeeming the difference in mileage. If there is not enough mileage to adjust the difference in value, the reservation cannot be changed. If the required mileage decreases, the difference in mileage will be refunded. However, please note that mileage cannot be refunded if the validity has expired at the time of refund. Differences between mileages cannot be adjusted other than by mileages, i.e., not by cash.
To change a booked flight, you must do so at least four days prior to the desired flight (not including the day of boarding). However, make changes before the departure date of your booked flight. Note that open tickets cannot be issued. You must book your flights. On the day you booked, you may board an earlier flight if it has an empty seat and is on the same segment.
Booked flight Desired flight Latest date for change
09/20 09/18 09/14
09/20 09/23 09/19
09/20 09/25 09/20 (by departure of booked flight)
* Domestic Flight Awards will be valid only for the reserved flight except under the above conditions.

<About changing departing/arriving airports>
You will be able to change reservations for the following flights using either of the assigned airports.
  Flights departing from or arriving to Tokyo. ・・・ Haneda – Narita changes are allowed.
  Flights departing from or arriving to Osaka. ・・・ Itami – Kansai – Kobe – Itami changes are allowed.
* You cannot change your departing/arriving airport for routes to/from Hokuriku (Komatsu, Toyama, Noto) and northern Kyushu (Fukuoka, Kita-Kyusyu, Saga).
How to fly using Flight Awards
Usage by members themselves
If you are a member using the Flight Award, please insert the ANA Card or AMC Card you used when booking your flight into the Self Service Check-in machine, take your copy of the ANA e-ticket, and then proceed to the security checkpoint.
The Skip Service that is a touch-based system used at security checkpoints and boarding gates when using an ANA Card equipped with IC function or OSAIFU-KEITAI® (users are required to download the mobile AMC Application.)
* "OSAIFU-KEITAI" is a registered trademark of NTT DoCoMo, Inc.
Usage by family members
If a family member will be using the Flight Award and you will not be present, give the passenger the 9-digit reception number and the reservation number you were given when booking.
When booking When booking with ANA Website, write down the 9-digit reception number and the reservation number that appeared on the purchase completion screen.
When checking in Enter the 9-digit reception number and the reservation number into the Self Service Check-in machine at your departing domestic airport and take your ticket. Passengers who have been assigned seats in advance will receive a 2D bar code that enables the use of SKiP Service.
* Please also present your 9-digit reception number and the reservation number when receiving tickets at the counter.
* Please visit the airport's ANA Ticket Counter on the day of your flight if you have forgotten your reception number. You will only receive tickets after we verify your identity. Please state your reservation details and present your official ID (driver's license, passport, or health insurance ID card).
Note * Passengers using the SKiP service for domestic flights should hold up the IC-enabled ANA Card (Edy or Suica) or 2D bar code they used when passing through the security check point to the SKiP Reader instead of using their ticket.
"Award User Registration" is required for those other than the member to use the Awards. Please register award users through the "members-only functions".

* You may be asked to provide documentation verifying your family relationship with the member.
Overview Terms of Use Application & Ticketing