ANA Premium Member Services and Benefits

Here is information about the various awards and services for frequent-use Premium Members.
ANA Premium Member Services / Benefits
Platinum Service INDEXList of Services
ANA Platinum Service for 2009
Mileage-related services and awards Services available at the airport Other Awards and services
Platinum Service Desk

Please take advantage of the members-only Platinum Service Desk when you reserve an
ANA Group flight.

Domestic flights (General/Award reservations)
International flights (General/Award reservations)
Mileage service inquiries
Priority waitlisting when making reservations
The Platinum Service Desk will give members priority on the waiting list if a preferred ANA Group flight is full.
* We can take care of this at the Platinum Service Desk or over the Internet (after logging in to the members-only functions).
If the preferred Star Alliance airline flight is full, we will put your name on the priority waiting list at the partner airline's reservation center.
Advance reservations for domestic flights

The Platinum Service Desk accepts reservations for members and their traveling companions on ANA Group domestic flights up to 2 months and 14 days before the flight date.

(Reservations must be set 2 months before the flight.)Check the details of your booking over the Internet or at the Platinum Service Desk. )

* Award tickets are not eligible. Tabiwari and Chowari fares are handled separately.
* We cannot provide this for reservations made over the Internet or by other non-telephone methods, reservations made through a travel agency, or any means other than the Platinum Service Desk.
* Both the first and second segments may be booked within 2 months plus 14 days of the flight.
Front-section seat selection service for ANA domestic flights
In order to ensure that domestic travel is comfortable and relaxing, you can take advantage of priority front-section seat selection service when you making reservations.
Application period: From the on sale date to the boarding date
How to use: Just mention that you are a Platinum Service member and that you would like a seat in the front section when you make your reservation.
* Applications for this service will be handled at the Platinum Service Desk, ANA SKY WEB (login required), ANA counters and Travel Agencies.
* The number of front section seats are limited (front section seats may not be available on some flights.)This is not available on code share flights operated by our partner airlines. Please note that this may not be available, depending on the aircraft used.
* There is no priority seat selection service for Premium Class.
* Some fares are not eligible, including group discount fares and Sky Mate discount fares.
* Sky Mates Discount fare and inclusive Tour Fare and others are not eligible.