ANA Premium Member Services and Benefits

Here is information about the various awards and services for frequent-use Premium Members. 		ANA Premium Member Services / Benefits
Platinum Service INDEXList of Services
ANA Platinum Service for 2009
Mileage-related services and awards Services available when you make your reservation Other Awards and services

Services available at the airport

Services available at all airports.Services in connection with airport lounges
Services you receive
as a Platinum Service member		   Services you receive
as a Star Alliance Gold member

Using airport lounges

Lounges that you can use when taking an ANA Group flight

Lounges that you can use when taking Star Alliance member airlines flights

    
Using airport lounges

Platinum Service members on ANA Group flights who have cleared boarding procedures are entitled to relax until boarding time in the comfort of ANA's airport lounges. Members boarding Star Alliance flights will, as Star Alliance Gold members, have access to as many as 500 Star Alliance member airport lounges worldwide. Platinum Service members may be accompanied by one travel companion* into these lounges.
Eligible travel companions
Passengers entering the lounge at the same time as the member who are holding a ticket on a Star Alliance member airline flight that departs on the same day as the member's flight.
Passengers not flying on the same flight as the actual member, but who satisfy the conditions above, may use the lounge.
* You may use lounges only before your departure.
* Lounges are available only when flying on a flight operated by a Star Alliance member airline.
* Arrival Lounge at Narita Airport Terminal 1 is available only when boarding ANA Group International flights.
Lounges available when flying on an ANA Group flight

Domestic flights

  

 

ANA Lounges at New Chitose, Haneda, Osaka Itami, Narita (domestic departure lounge)
signets in Sendai, Komatsu, Kansai, Hiroshima, Matsuyama, Fukuoka, Kagoshima, and Okinawa airports.
The Centrair Airline Lounge in Nagoya (Chubu) Airport

 

Shared waiting areas, such as Lounge Aso at Kumamoto Airport and
Lounge Oyodo in Miyazaki Airport.

International flights

  

 

ANA-designated lounges
 
When used by the member and one travel companion: Please present your Platinum Service User's Card to use this service.
When using the Lounge with 2 or more travel companions:
This service can be used with 2 upgrade points or 2,000miles per person per visit.
* Upgrade points or miles not required for children under the age of 3.
Please understand that we may ask you to use a different lounge due to overcrowding. Please understand that some airports have no lounge facilities.
Lounges that you may use
Domestic lounges International lounges
We have begun offering foreign currency exchange services in the ANA Lounges at Narita Airport. About the Narita ANA Lounges
Lounges you can use as a Star Alliance member airline passenger

Check with your airline during boarding procedures.

Lounges you can use when flying on non-Star Alliance partner airlines.

You can use the lounges when departing on ANA code share flights. Check with your airline during boarding procedures.

Using lounges on ANA Group domestic flights...

When 2 or more persons are traveling together, you may use domestic flight airport lounges for 2,000 miles or 2 upgrade points (per person per visit). A maximum of 5 persons including the member can use the Lounge.

* Lounges are available in 3 locations at Narita Airport: the main terminal, the north pier, and the main terminal south. Please use the lounge closest to your boarding gate.
* Please understand that lounges may not be available due to overcrowding or the time of day.
If you wish to take more than 2 companions into the lounge with you, the lounge personnel will deduct 2,000 miles from your mileage account for each additional guest after confirmation of mileage balance.

* Miles belonging to anyone other than the member may not be used.

Services available at all airports.

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