ANA SKY WEB

Premium Member Services

Here is information about the various awards and services for frequent-use Premium Members.

	Use of the Priority Check-in Counter		Priority handling of baggage and additional baggage allowances
	Priority waitlisting at the airport		Traveling by PREMIUM ECONOMY on ANA international flights
	Use of the members-only security checkpoint		Priority boarding at the airport
	Other services available at the airport or on your flight		Priority reservation service for Haneda Airport parking lots

Members flying on an ANA Group international flight may use the FIRST CLASS or BUSINESS CLASS Check-In counters. Members flying on an ANA Group domestic flight may use the Premium Check-In counter (at certain airports). In addition, when flying as a Star Alliance Gold member on a Star Alliance member airline flight, you may use the priority check-in counters displaying the Star Alliance Gold sign.

How to take advantage of this:

Please present your ANA Super Flyers Card to use this service.

*	FIRST CLASS and BUSINESS CLASS Check-In counters may be used when flying on an ANA Group international flight that offers the applicable class. Premium Check-In counters may be used when flying on an ANA Group domestic flight that offers Premium Class.

*	This service is only available to ANA Super Flyers Card members. Travel companions are not eligible.

*	Please understand that these services may not be available at all airports or for all flights.

*	At Narita Airport, you may use the Star Alliance Gold counter or the BUSINESS CLASS check-in counter. Please note that the Star Alliance Gold counter can only be used if you are flying on an ANA Group, Asiana Airlines or United Airlines flight. You may not use the FIRST CLASS check-in counter.

The checked baggage of members flying on an ANA Group flight or a Star Alliance member airline flight, as a Star Alliance Gold member, will be issued a priority tag. These bags will be given priority unloading upon arrival. In addition, you are entitled to special checked baggage limits.

How to take advantage of this:

Please present your ANA Super Flyers Card to use this service.

Free additional baggage allowance

For United States flights (including Guam) -> you can have the boarding class baggage allowance + one 32kg bag^*1

For flights other than domestic or United States (including Guam) flights -> you can have the boarding class baggage allowance + 20kg

*1	When flying ECONOMY CLASS, your luggage may need to be 23kg or less, depending on the Star Alliance member airline. However, you are permitted to carry on 32kg on ANA Group flights (all 3 dimensions must be 158cm or less).

*	This service is only available to ANA Super Flyers Card members. Travel companions are not eligible.

*	If you transfer to an ANA flight from a non-Star Alliance flight, you will not be able to use this service if you checked your baggage when you completed boarding procedures for the other airline's flight.

Passengers on an ANA Group flight or a Star Alliance airline flight will be given priority if they are waitlisted at the airport on the day of their flight.

How to take advantage of this:

Please present your ANA Super Flyers Card to use this service.

*	This service is only available to ANA Super Flyers Card members. Travel companions are not eligible.

*	Please note that these services may not be available at all airports or for all flights.

ANA Super Flyers Card members flying on a normal ECONOMY CLASS fare may be eligible for PREMIUM ECONOMY on ANA international flights for no additional cost if there are seats available when checking at the airport on the day of the flight.

How to take advantage of this:

Please present your ANA Super Flyers Card to use this service.

*	This service is only available to ANA Super Flyers Card members. Travel companions are not eligible.

*	Members cannot upgrade to PREMIUM ECONOMY after boarding the aircraft.

*	If you would like to be seated in PREMIUM ECONOMY, please tell the agent when you check in for your ANA flight.

Use the special security checkpoint at New Chitose, Haneda, Itami, Fukuoka, and in Terminal 1 at Narita when boarding ANA Group flights. We will take you to your flight quickly, even when the airport is congested.

*1	At Haneda and Itami airports, a special security check point is located next to the Premium Check-In counter. Passengers other than the actual ANA Super Flyers Card member are not eligible for this service. (Excluding Narita Airport) Click here for security check points at Haneda Airport.

*2	At Haneda Airport's Terminal 1, this service can be used by the actual member plus one travel companion. Click here for facility locations.

Your reservation for Parking Lot No. 3 (P3) at Tokyo International (Narita) Airport will be given priority. Passengers with reservations should enter the parking lot through the members-only entrance. We have provided a members-only area on the fourth level near the terminal.

As a Star Alliance Gold member, you are eligible for priority boarding or the priority boarding lane, regardless of your boarding class.

How to take advantage of this:

Please present your ANA Super Flyers Card when boarding.

*Please note that this service is only available at certain airports and on certain flights.

Services that you can use at the airport when departing on a code share flight
operated by a partner airline that is not a member of the Star Alliance.

Using the Priority Check-In counter
Priority handling of baggage and additional baggage allowances
Priority boarding at airports
Using airport lounges

You can receive the above services at the following airlines by presenting your card.

EVA Airlines (BR)

Qatar Airlines (QR)

Malaysia Airlines (MH)^*1

*1	Limited to flights with an NH flight name and number.

Parking at Narita Airport

ANA International Flight Sky Porter discounted services (Courier service at airport)
ANA International Flight Sky Porter is a courier service that transports bulky international luggage to the airport so you don't have to. If you mention that you are an ANA Card member when you make the reservation, you will receive a discount on the transport charges, and also earn miles. A pick-up service is also available upon your return.

ANA Mileage Club Card members will receive the discounted rate while also earning miles.

Card	Earn miles	Discounted services
ANA Mileage Club Card	50 Miles
ANA Regular Card	50 Miles	¥200 discount (when departing) ¥160 discount (when arriving)
ANA Super Flyers Card Wide/Wide Gold/Diners	100 Miles	¥200 discount (when departing) ¥160 discount (when arriving)

When using this service, please present your ANA Card at the Sky Porter counter for international flights at each airport.

Free Sky Porter services are not eligible for mileage accumulation.

For questions regarding specific terms of the delivery, such as pick-up times and any fees that may apply, contact the ANA Sky Porter customer service center listed below.

Inquiries/Applications

Customers departing on international flights from Narita Airport, Haneda Airport (International) or Kansai Airport

Sky Porter Reservation Center 0120-007-952 9:00 a.m. 6:00 p.m. (365 days a year)
*Japanese only

Discounts at airport duty free stores

Discounts on in-flight shopping on domestic and international flights

Discounts at ANA FESTA stores in airports

Discounts on ANA mail order purchases