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| Here is information on mileage calculation and mileage registration when flying on ANA or Air Nippon international flights. |
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Mileage registration
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| Registering when booking |
Register for mileage accrual when booking your flight and when check in at the airport.
| When booking
| Please state your ANA Mileage Club number. |
| When checking in
| Present your ANA card or ANA Mileage Club card. |
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* Code share flights on partner airlines with ANA flight numbers are included. |
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Registering at airport on the day of departure
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Customers who were unable to register when booking or check in
If you were unable to register when booking or check in, insert your ANA Card or ANA Mileage Club Card along with your boarding pass into the Sky Recorder found at the international flight check-in counter or the boarding gate at Narita, Kansai, and other airports. |
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* When connecting: Please register at the check-in counter at each connecting airport.
* When using flights on other airlines: Mileage cannot be registered using the Sky Recorder. Please register retroactively by mail. |
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| After boarding
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Always retain the necessary confirmation documents required to register miles after flying, until you have confirmed that your miles have been added.
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| Time required for miles to be added |
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When flying with ANA, miles are added 1 to 2 days after your boarding date.
With code share flights on partner airlines with ANA flight numbers, miles are added in about 3 days to 1 month after your boarding date. |
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| Register Mileage |
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| Accrual Policy |
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Mileage will be accrued. Only for members who took a flight. |
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The accrual rate for child fares is based on ticket class as for adult fares. |
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If a seat is upgraded, including Upgrade Awards, and the difference in fares is not paid by the member, miles will be accrued based on the original ticket class. (There may be ineligible airlines.) |
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If a seat is downgraded, mileage is accrued based on the boarding class. |
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For charter flights, mileage is only accumulated on ANA flights at an accrual rate of 50% of basic segment mileage, regardless of boarding class. |
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All bonus miles are only accrued if the flight miles for the relevant flight have been registered with ANA Mileage Club. |
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A single passenger occupying more than 1 seat to accommodate over-sized carry-on baggage, such as instruments or pictures, will only accrue mileage based on 1 seat. |
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| Flights not Eligible for Mileage Accrual |
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Complimentary free tickets |
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Award flights |
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All special discount fares |
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| Cases that earn miles / Cases that don't earn miles |
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| Note |
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Mileage will not accrue if you did not take your flight for any reason, including flight delays or cancellations. |
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Duplicate registration of mileage with partner program is prohibited. |
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Segments that have been registered with the mileage program of another frequent flyer program cannot be transferred to ANA Mileage Club.
In addition, segments that have been registered with ANA Mileage Club cannot be transferred to the mileage program of another frequent flyer program.
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If you change or upgrade a booked flight at the airport on the day of the flight, your miles may not accumulate automatically. Please keep the documents required for retroactive registration (your boarding pass or SKiP ticket) until you have confirmed that the miles are registered. |
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Mileage is based on "TPM" (Ticketed Point Mileage) and IATA (International Air Transport Association) TPM that was issued last autumn for the year staring January 1. |
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Accrual Rates for International Fare Types (as of 02/01/2007)
(ANA/Air Nippon/Air Japan) |
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| Class |
First |
Business
(ANA Busi-wari fares) |
First Class
(Normal fare) |
F, A |
150% |
Business class
(Normal fare, BIZ-wari fare)
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C, Z, J, D |
125% |
Economy class
(Normal fare, Eco-Wari Premium,
Premium Light fare)
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Y, E |
100% |
Economy class
(Eco-Wari fare/PEX fare)
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B, S, M, K, L, W, G, H |
70% |
Economy class
(Inclusive Tour fare)
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T |
50% |
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* Please note that fares with a booking class of O, I, R, X or N are ineligible for mileage accrual. |
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| Mileage calculation for international code share flights |
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Code share flights operated by ANA Mileage Club partner airline aircraft and crew but reserved and boarded under an ANA flight number will be accrued by the operating airline flight except in certain cases.
However, miles will be accumulated for boardings of operating airline for code share flights among Star Alliance Partner Airlines even when you have made a reservation with another airline’s flight number.
*Code share flights by ANA Mileage club partner airlines and other airlines may not be eligible for mileage accrual |
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| Displayed flight number |
| Operating airline flight numbers are shown on Members-only functions (Mileage account balance window) and statement. |
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| Bonus miles |
| Bonus miles are applicable when the operating flight shown in the statement and ASW are eligible for mileage accrual. |
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| Retroactive Registration |
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To register miles for an international flight retroactively, you must submit your registration by mail.
If you forget to register in advance or you find that your miles have not accured correctly, send the following confirmation documents along with a memo stating your ANA Mileage Club customer number and name to the Retroactive Registration Desk, ANA Mileage Club Service Center within 6 months of boarding (valid postmark required).
* Flights taken prior to becoming a member may be registered if the registration papers are received within 6 months of the flight (valid postmark required).
* Please allow about 1 month for the application to be processed. |
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[ Apply by mailing the necessary documents ]
Mail the confirmation documents and the note containing your ANA Mileage Club customer number and name to the following address.
* Must be sent by post. Please note that we can only accept postal service delivery. Document delivery service (mail-bin) or parcel delivery service (takuhaibin) are not acceptable.
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* Please note that for code share flights on partner airlines, registration is not possible if even one of the confirmation documents is missing.
* You will not be contacted directly regarding the status of your Retroactive Registration. Please refer to the ANA SKY WEB members-only functions and statements for updates. |
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| Documents required for retroactive registration |
Passengers boarding with tickets
All 3 of the following items must be mailed (Valid postmark date) within 6 months after boarding.
(1) Passenger's receipt (copies is acceptabie)
(2) Boarding pass (original)
(3) A memo stating your name and ANA Mileage Club number
* Click here to download the form.
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 Passenger's receipt
(copies) |
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 Boarding pass (original) |
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 A memo stating your name and ANA Mileage Club number |
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Passengers boarding with e-Tickets
All 3 of the following items must be mailed (valid postmark date) within 6 months after boarding.
(1) e-Ticket Itinerary Receipt
(A voucher issued by the airline or travel agency that clearly specifies the ticket number, airfare information, class that was reserved, and other such information.)
(2) Boarding pass (original)
(3) A memo stating your name and ANA Mileage Club number
* Click here to download the form.
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e-Ticket
Itinerary Receipt |
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Boarding pass (original) |
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A memo stating your name and ANA Mileage Club number |
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We cannot accept submissions postmarked later than 6 months after boarding. In addition, customers who have applied for membership are eligible for retroactive registration. (Simply applying for retroactive registration does not qualify as applying for membership.) |
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Documents mailed to the Retroactive Registration Desk will not be returned under any circumstances. If you need any of these documents, please make copies and submit the originals. |
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The customer is responsible for all postage relating to applications for retroactive registration. In addition, the cost of postage will not be reimbursed. |
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| [ Mail address for Retroactive Registration ] |
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