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Self Service Check-in machine

International travel becomes more simple and convenient!

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International Self Service Check-in machines are available at Narita, Haneda, Kansai, Chubu,Shanghai and Beijing Airport.
Overseas travel has become simple and convenient than ever before!

Topics of this Service

You can select your seat using a seat map.
You can check-in to a upper cabin class when an upgraded seat is confirmed.

Applicable Routes

All ANA Group international flights departing from Narita, Haneda, Kansai, Chubu, Shanghai (Pudong/Hongqiao), Beijing Airport
* Service may not be available on certain code-share flights which are operated by partner's aircraft and crew
Note: This service is currently suspended for customer who use Narita-Mumbai routes.

Open Time

Narita a: zone D(For customers without check-in baggage)
    7:30-18:00
  b: Other than those above
    7:00-departing flights check-in close time

Kansai 7:30 - AM departing flights check-in close time
2.5 hours prior to PM departing flights - check-in close time

Chubu 8:00-departing flights check-in close time

Haneda  2.5 hours prior to each departing flights - check-in close time
Shanghai
(Pudong)
7:30 - AM departing flights check-in close time
14:30 - departing flights check-in close time

Shanghai
(Hongqiao)
2.5 hours prior to each departing flights - check-in close time
Beijing 6:30 - AM departing flights check-in close time
11:45 - departing flights check-in close time
Automated check-in machine

Check-in Times

Narita ・ Chubu ・ Shanghai ・ Beijing / Available within above
Kansai / 2.5 hours - 1 hour prior to departure
Haneda / 2.5 hours - 1 hour prior to departure

Applicable Customers

Customers who have a reserved paper ticket or an e-ticket (excluding certain carbon-copy ticket).
However, please come to ANA check-in counter if you are:
*Only e-ticket holders will be available when departing from Shanghai and Beijing Airports
   Customers whose reservation has been changed and not reissued
   Customers with children under 2 years of age
   Customers requiring assistance in boarding
   Using code-share flights with other airlines.
    (When using a code share flight,please check-in at operated airline counter.)
* The Self Service Check-in machine may not be available depending on the ticket and the type of passport. Please ask an ANA ground staff for details.
* Passengers using domestic flights to Haneda and going to Narita by ground transportation to take International flights,or passengers using domestic flights to Itami and going to Kansai to take international flights, should check-in your international flights at Narita or Kansai Airport. Only domestic flights' check-in can be done at the domestic airports.
* Passengers using domestic flights to Narita/Haneda/Kansai/Chubu to take International flights are not able to use International Self Service Check-in Machine. Please come to the check-in counter at each domestic airports for both domestic and international flights.

Procedure

Narita Airport
a: Customers without check-in baggage
    Please come to zone-D
1.  Proceed to the Self Service Check-in machine.
(An ANA staff will confirm your travel documents.)
2.  Receive your boarding pass from the Self Service Check-in machine and proceed to Immigration.
b: Customers with check-in baggage
    Please come to the zone of your class
1.  Proceed to the Self Service Check-in machine.
2 Receive your boarding pass from the Self Service Check-in machine and check-in your baggage behind the Self Service Check-in machine.(An ANA staff will confirm your travel documents.)
3 Proceed to Immigration.
Kansai Airport Location of Facilities / Kansai
a: Customers without check-in baggage
1.  An ANA staff will confirm your travel documents at the side of the Self Service Check-in machine.
2.  Proceed to the Self Service Check-in machine.
3.  Receive your boarding pass from the Self Service Check-in machine and proceed to Immigration.
b: Customers with check-in baggage
1.  An ANA staff will confirm your travel documents at the side of the Self Service Check-in machine.
2 Proceed to the Self Service Check-in machine.
3 Receive your boarding pass from the Self Service Check-in machine and pass your check-in baggage through the X-ray inspection.
4 Check-in your baggage at counter and proceed to Immigration.
Chubu Airport Location of Facilities / Chubu
1.  Proceed to the Self Service Check-in machine. (An ANA staff will confirm your travel documents.)
2.  Receive your boarding pass from the Self Service Check-in machine and check-in your baggage at the counter behind.
3.  Proceed to Immigration.
*  Please contact the ANA agent for those customers flying to Shanghai(Pudong) by Economy class normal full fare. The agent will hand you the meal coupon valid for the restaurants in Centrair Chubu International Airport.
Haneda Airport Location of Facilities/Haneda
1.  Proceed to the Self Service Check-in machine. (An ANA staff will confirm your travel documents.)
2.  Receive your boarding pass from the Self Service Check-in machine and proceed to Immigration.
Shanghai(Pudong) Airport Location of Facilities / Shanghai-Pudong Airport
1.  Proceed to the Self Service Check-in machine. (An ANA staff will confirm your travel documents.)
2.  Receive your boarding pass from the Self Service Check-in machine and check-in your baggage at the side counter.
3.  Proceed to Immigration.
Shanghai(Hongqiao) Airport Location of Facilities / Shanghai-Pudong Airport
1.  Proceed to the Self Service Check-in machine. (An ANA staff will confirm your travel documents.)
2.  Receive your boarding pass from the Self Service Check-in machine and check-in your baggage at the side counter.
3.  Proceed to Immigration.
Beijing Airport Location of Facilities / Shanghai-Pudong Airport
1.  Proceed to the Self Service Check-in machine. (An ANA staff will confirm your travel documents.)
2.  Receive your boarding pass from the Self Service Check-in machine and check-in your baggage at the side counter.
3.  Proceed to Immigration.
image:Self Service check-in machine
How to use check-in machine
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