ANA SKY WEB - Hong KongHong Kong

ANA Airport Support

For a comfortable journey for the elderly, children traveling alone, and for pregnant woman.

image:ANA Airport Support
ANA Easy Travel Service

Eligible customers

1) Only customers aged 65 years old and older.
2) 1 adult traveling with infant or children aged 3 years old and younger.
3) Young adult aged 12 through 16 years old.
4) Travel only of pregnant woman.
- Customers flying ANA operated flights with ANA flight number.(code share flights are not applicable)
- Does not apply to group tours.
- Limitation in total numbers apply. Services may vary at airports.

Service

* At departure airport
Airport staff will escort passengers from check-in counter to boarding gate.
(For passenger who is applicable for lounge, staff will take passengers from check-in counter to lounge)
* At arrival airport
Airport staff will escort passengers from the disembarking gate to arrival lobby or taxi stand.
* In case passengers have a connecting flight
Airport staff will escort passengers from the disembarking gate to the check-in counter or boarding gate for a connecting flight. (If the connecting flight will depart from a different terminal, airport staff will escort them to the shuttle bus stand.)
  • * This service is not provided by one-by-one style. Passenger are attended with one or more group of passenger together by one airport staff.
  • * The attendant may not be speaking Japanese.

Application and Inquiries


Application and Inquiries

Applies to all international destinations operated by ANA Group aircraft excluding Honolulu Airport.*
*   At Honolulu Airport, Airport Support services is not available due to security reason with the order by Customs and Border Protection.

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