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ANA - Hong Kong

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ANA SKY WEB Assistance

ANA SKY WEB Assistance

Applicable fares

Applicable fares are the fares(including fuel surcharges) and other charges in effect on the date of issue and applicable for the date of commencement of the itinerary of your ticket.
Therefore, even if there is a fare increase or decrease, there will be no additional collection or refund after you have completed your purchase.
Regardless of the booking date, applicable fares are the fares (including fuel surcharges) that is applicable on the day of your purchase. If there is a fare increase or decrease after you have made the booking, the fare applicable on the day of your purchase will apply even if you issue the tickets within the ticketing time limit.
Example1 (1) On August 10th, you paid JPY100,000 for your ticket for travel commencing on January 10th
(2) On October 3rd , there is a fare decrease to JPY80,000.

→No Additional Refund
Example1
Example2 (1) On August 10th, you paid JPY100,000 for your ticket for travel commencing on January 10th.
(2) On October 3rd, there is a fare increase to JPY120,000.

→No Additional Collection
Example2
However, if you have purchased your ticket with a fare where rebooking or rerouting is permitted, and you wish to change your booking or routing for the totally unused tickets of your ticketed itinerary before commencement of travel, applicable fares(including fuel surcharges) and other charges shall be those in effect on the date the itinerary on the ticket is changed.
The fares to be applied will not be those applicable at the time of your purchase, when there is a fare decrease or increase, the difference in fare(including fuel surcharges) and other charges will be collected or refunded at the time the ticket is changed.

*If your fare type indicates that in the fare rule, this fare rule shall be applied.
Example3 (1) On February 15th, you paid JPY100,000 for your ticket for travel commencing on April 1st
(2) On March 10th, fare decrease to JPY80,000 for travel commencing on/after April 1st
(3) On March 25th, you change the ticketed departure date from April 1st to April 3rd

→Additional Refund
Example3