ANA GLOBAL Miles - more accessible, more global! More ways to earn and use your miles!

Contact Information

Inquiries regarding Usage and Reservations/Services

ANA Global Hotels ・ ANA Global Car Rental

0066-33-813723 Within Japan
1-888-385-9970 North America

1-980-581-3607 Other areas (long-distance call required from countries apart from Canada)

Monday-Friday: 09:00-17:30 (JST); available in Japanese and English

  • * May not be able to be connected from IP lines and Hikari lines.
    Please call 03-4477-6999 (Toll), or as an altnernative, please call using your moblie phone.

Emergency contact number:Please refer to the confirmation e-mail sent at the time of booking.

  • * Calls will be responded by Hotel/Car Rental suppliers.

ANA Global Mileage Mall ・
ANA Global Selection

Inquiries Related to ANA Mileage Club

ANA Mileage Club Service Center

0570-029-767(toll call number, fixed rate when calling from anywhere within Japan)

03-6741-6683(toll call number, for customers calling from outside Japan)

Please follow the voice guidance system and select [3] for mileage service inquiries.

  • * Communicator Response Service Hours
    Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); not available on Sundays, national holidays, and the year-end/New Year holiday period.