| Area |
Reservations |
City office |
Customer Service Center, the Americas /
ANA Mileage Club Service Center |
Los Angeles
2050 West 190th Street, Suite 100, Torrance, CA 90504
New York
1251 Avenue of the Americas, 8th floor, New York, N.Y. 10020
San Francisco, San Jose
2001 Gateway Place Suite E301,
San Jose, CA 95110
Washington, D.C.
1101 16th Street, N.W. Washington, D.C. 20036
Chicago
O'hare International Airport Terminal 1, Chicago, IL, 60666-0467
Honolulu
300 Rodgers Bldg. No. 47 Honolulu International Airport Honolulu, HI. 96819
|
USA
From Mainland U.S.A., Hawaii, Canada, Mexico, Brazil*1
 |
[Toll-free]
  |
1-800-235-9262*2 |
[Business hours]
5:30-18:00 Mo.-Fr.
5:30-14:00 Sa. Su. Hol.
Pacific Time |
|
 |
USA
(From other areas) |
|
<1> 310-782-3011*2 |
[Business hours]
5:30-18:00 Mo.-Fr.
5:30-14:00 Sa. Su. Hol.
Pacific Time |
|
| |
| |
|
< > Country Code, must be used when
calling from outside the country. Remember to omit "0" when it is the first digit
of the phone number.
*1 From Brazil dial 0800-8900288 and follow the instructions,
to call 800-235-9262.(Landline only)
*2 Calls to the above telephone numbers will be served
by ANA Los Angeles Reservation Center.
Air Canada represents ANA in Canada. All Air Canada branches can issue / re-issue
ANA tickets. (All communication will be in English.)
- Please make sure of the numbers.
- Office hours are subject to change without prior notice.
ANA Customer Relations & Services, The Americas
For comments and feedback or complaints regarding your experiences with ANA, please write to us. We appreciate the opportunity to address the concerns and opinions of our valued customers, while continually striving to improve our service.
- Online, we can be contacted through the web page
[AMC members]
https://cam.ana.co.jp/askana/ServiceMemberEnInfo.do
[Non-AMC members]
https://cam.ana.co.jp/askana/ServiceGeneralEnInfo.do
- By mail, please write to us at 2050 West 190th Street, Suite 100, Torrance, CA 90504.
*To make new and/or amend existing reservations, please call Customer Service Center. |
|
