10,000 miles can be used to redeem JPY 10,000 in monetary value that can be charged to a Suica.

Eligibility

ANA VISA Suica Card cardholders.

How to Apply

Click the Redeem Suica Value button to proceed.

  • *Login is required for application.

Collect Via "VIEW ALTTE" ATMs

To collect redeemed Suica value, go to any "VIEW ALTTE" ATM (located at East Japan Railway Company (JR East) train stations) and complete procedures to charge your ANA VISA Suica Card or a personalized Suica that is linked to said card. *1

  • Select
    「Suicaへの入金(チャージ)」
    (Charge Suica).

  • Select
    「提携ポイント移行によるチャージ」
    (Charge with Redeemed Partner Points)

  • Insert your ANA VISA Suica Card or a Suica that is linked to said card. *1

  • Enter your 4-digit ANA VISA Suica PIN. *2

  • Charging of the inserted card is completed.

Customers who have forgotten their PINs are asked to contact Sumitomo Mitsui Card (0120-911-911: voice guidance system/service code [41]).
A PIN notification will be sent to your registered address by post in approximately 1 week.
The ANA Mileage Club Service Center is not able to respond to inquiries regarding "VIEW ALTTE" ATMs or credit card PINs.
If you have any questions regarding how to use "VIEW ALTTE" ATMs, please use the telephone at the terminal to confirm.

Notes

  • The redemption rate (10,000 miles = JPY 10,000 of Suica value) remains applicable regardless of how many partner point redemptions are made during a year.
  • This benefit is available for the requester (registered ANA Mileage Club member) to use to charge the Suica balance of their ANA VISA Suica Card or a personalized Suica that is linked to said card.
    It cannot be used to charge vale to other types of Suica (Mobile Suica, etc.).
  • After requesting redemption (by 24:00), charging will be possible 2 days later from 06:00.
    Redeemed value can be charged during the period from the day after request receipt to the end of the following fiscal year (last day of March).
    If charging procedures are not completed during this period, the redeemed Suica value will be invalidated. Please make sure to collect the redeemed value by completing charging procedures within the period. Even if redeemed Suica value becomes invalidated, the miles that were deducted for the redemption will not be refunded.
  • The maximum amount that can be charged to the Suica balance of an ANA VISA Suica Card or a personalized Suica that is linked to said card is JPY 20,000.
    It is not possible to collect a Suica amount if doing so will exceed the maximum allowable balance. Please make sure to check your Suica balance before applying and collecting.
  • Charging will not be possible if the requester is not an ANA VISA Suica Card cardholder at the time of the charging procedures.
  • After an application is submitted, the redemption cannot be canceled and Suica value cannot be refunded back into your mileage account as miles. Please redeem partner company points or benefits after confirming the relevant terms and conditions.
  • You can apply for this benefit from the Members-only Features on the ANA website.

Inquiries

ANA Mileage Club Service Center

0570-029-709 (toll call number, fixed rate within Japan)

03-6741-1120 (toll call number, for customers calling from outside Japan)

Please follow the voice guidance system and select [3] for mileage service inquiries.
Communicator Response Service Hours
Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); Not available on Sundays, national holidays, and New Year holidays.