*If the case is urgent, call us to receive our immediate attention.
*Please be informed that we are unable to correspond to new booking, changes or cancellation of your reservation from this online form.
For international calls, dial our regional numbers.
ANA Premium members and ANA Card members
Members will be able to find the phone number for member's only "Service Desk" from the Top page of ANA SKY WEB by logging in.
|Tokyo 03-6741-1120||Osaka 06-7637-6679|
|1||Domestic flights/Flight awards reservations||6:30-22:00|
|2||International flights/Flight awards reservations||8:00-20:00|
|3||Inquiries about Mileage|| Monday - Friday: 9:00 AM-7:00 PM/Saturday:9:00 AM-5:00PM
(Except Sundays, National Holidays, and New Year Holidays)
You will be provided access to current domestic and international flight information.
Navi Dial0570-029-075Business Hours : 24hours
|Tokyo 03-6741-8801||Osaka 06-7637-8806|
Please contact us for further assistance if you have difficulties on our website.
*You will hear automated messeage in Japanese
Business Hours :
Monday-Friday : 9:00AM-6:00PM
Saturday, Sunday and Holidays : 9:00AM-5:00PM
|Tokyo 03-6743-3885||Osaka 06-7637-6691|
we are here to provide customers with disabilities or those who are ill or injured with consultation and assistance for a safe and comfortable journey.
0120-029-377Navi Dial0570-029-377Business Hours : 9:00AM-5:00PM
|International Phone 03-6741-8900 (toll)||FAX 0120-029-366|
For customers with hearing and speech disabilities,we offer relay service via e-mail,fax and chat.Please check the following link for futher information.
Your Comment and Feedback are highly appreciated and will help us to improve our service standards.
*You will hear automated messeage in Japanese.