We thank you for your continuous patronage with ANA. ANA Wing Mail is created so you may e-mail us with any comments related to your past travels and/or general inquiries. We appreciate and welcome your feedback. Your impressions are invaluable for us to assess and improve our service standards.
Please select a subject for your feedback.
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Booking/Payment,Web Assistance,Our Web-site
We are unable to action requests to make a new reservation, changes or cancel your reservation by sending us your e-mail request from this page.
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Booking/Payment,Web Assistance,Our Web-site
We are unable to action requests to make a new reservation, changes or cancel your reservation by sending us your e-mail request from this page.
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Earning Mileage, Using Miles, ANA Card, Edy Service, Mail Magazine
![[member]e-Mail inquiries](/wws/japan/e/local/common/contact/feedback/image/member_yudou.gif)
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Airport Services, In-Flight Services, Flight Operations, Other ANA Services
* We generally will reply back to you via e-mail. We recommend advising us of an alternate contact, such as your telephone number, mailing address, etc., so we may reach you in case we are unable to get in touch with you via e-mail.
* While we make every effort to respond promptly, on occasion our reply may be delayed.
Additionally, we may be unable to answer some of your inquiries. On weekends and holidays, it may take longer than normal to respond. For urgent cases, please contact us by telephone to receive our immediate attention.
* We are unable to action requests to make a new reservation, to make changes or cancel your existing reservation by sending us your e-mail request from this page.
* Please click HERE to check ANA international flight availability and to verify your existing reservation.
* You may go to our "Help" section to get answers for many of our customers' commonly asked questions.
* Replies from ANA to personal customer email addresses are solely for the purpose of answering individual inquiries, and not intended for secondary use.
