ANA Baggage Drop (self-service baggage drop machine)

Save valuable time with ANA Baggage Drop, the first self-service baggage drop machine of its kind in Japan!

ANA Baggage Drop (self-service baggage drop machine)

Follow these simple procedures to check in your baggage without having to wait in line at the counter.
*Available to customers who have completed check-in procedures or those using the SKiP service.

Oversized Baggage & Special Baggage
BAGGAGE & CHECK IN

How to Use This Service

Watch a video on how to use ANA Baggage Drop (Japanese Only)

■ STEP1
Place your baggage inside the ANA Baggage Drop machine.
Items of baggage must be checked in one at a time. If you have multiple items, please check them in one by one.

■ STEP2
Touch your 2D barcode*1, OSAIFU-KEITAI®, or ANA Card with IC functionality on the reader on the top right hand side of the machine.
*1 Your 2D barcode can be found on your e-Ticket Itinerary Receipt, or obtained via the ANA website or ANA app.

■ STEP3
Attach the baggage tag printed out to your item of baggage.

■ STEP4
The door will close automatically. Take your baggage claim tag to complete the process.
You can collect your baggage upon arrival at your destination.

This service can also be used if you have connecting flights with ANA (including codeshare flights).

ANA Baggage Drop locations

Baggage that cannot be checked in using ANA Baggage Drop

Baggage that cannot be checked in using ANA Baggage Drop image

Dangerous goods, items such as those listed below, fragile items, and items of non-standard shape cannot be checked in using ANA Baggage Drop.
・Golf bags
・Skis and snowboards
・Surfboards
・Pets
・Baby strollers
・Umbrellas
・Tripods
・Items of baggage with dimensions in excess of 80 cm x 75 cm x 45 cm
*Please note that ANA Baggage Drop is not available when using the Kaisoku Takku-bin home delivery service.

■ Haneda Airport
For pets, baby strollers, large-sized baggage, fragile items, and home delivery items, please use a baggage counter in the area indicated by the illustration below.
*The ANA counter can be found in Terminal 2.

ANA Baggage Drop image

■ New Chitose Airport
For pets, baby strollers, large-sized baggage, fragile items, and home delivery items, please use a baggage counter in the area indicated by the illustration below.

ANA Baggage Drop image

Convenient ANA services

SKiP Service image

SKiP Service

Experience ANA-style boarding with the SKiP service! Get information on the procedures from reservation to boarding.