ANA

ANA SKY WEB
Japan

Reservations

Find detailed information for online flight reservations, purchases and making changes to existing itineraries.

Instructions for First-Time ANA SKY WEB users

Instructions for First-Time ANA SKY WEB users
Online Booking Information and more details

Find useful information regarding making international flight reservations and ticket purchases on ANA SKY WEB.

Usage Guide for International flights

Search Round-trip Flights

Search Round-trip Flights
Search by Date

This is a simple search function for passengers looking to arrive and depart from the same city.

Search by Date +/- 3 days

Our enhanced booking system displays seat availability and lowest fares offered within 3 days of preferred departure dates.

Search for Flight Sector/Build your own trip

Search for Flight Sector/Build your own trip
Search for One-way/
Multi-sector

This is a advanced flight search for one-way flights, multi-sector flights and open jaw flights (when passengers arrive and depart from different cities). Fares are calculated based on passenger itinerary information.

Ticket Information - View and purchase, or cancel and refund your reservations

Ticket Information
View Reservations/Purchases

All reservations (except for group reservations) made on ANA group flights can be displayed here. Please have your ANA Mileage Club number or Reservation Number/Record locator ready in order to view your reservation.

* Change to existing reservations cannot be made online. Please contact ANA Customer Service Center, via the information provided below, regarding these matters. Changes if any governed by the fare type/fare rule of tickets purchased.

Receipt issuing service

ANA will issue a receipt for tickets purchased through ANA. You can also learn about "Receipt Data Web Display Service".

Cancellations-Refunds

Cancellations and refunds are available on ANA SKY WEB. Applicable for fully unutilised tickets purchased online only.

Introducing Other Functions and Services

Advanced Seat Assignment
Advanced Seat Assignment

You can view a seat map that will help you select your preferred seat prior to purchasingtickets.

  Waitlist Reservations
Waitlist Reservations

ANA accepts waitlist reservations. Please make reservations upon selecting your flight.

The Basics of Online Reservation
The Basics of Online Reservation

Make online reservations quickly and conveniently by learning the basics.

   

Contact

Contact Us
Contact Us

Online Help Desk telephone numbers

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