Find detailed information for online flight reservations, purchases and making changes to existing itineraries.
Instructions for First-Time ANA SKY WEB users

- Online Booking Information and more details
Find useful information regarding making international flight reservations and ticket purchases on ANA SKY WEB.
- Usage Guide for International flights
Search Round-trip Flights

- Search by Date
This is a simple search function for passengers looking to arrive and depart from the same city.
Search by Date +/- 3 daysOur enhanced booking system displays seat availability and lowest fares offered within 3 days of preferred departure dates.
Search for Flight Sector/Build your own trip

- Search for One-way/
Multi-sectorThis is a advanced flight search for one-way flights, multi-sector flights and open jaw flights (when passengers arrive and depart from different cities). Fares are calculated based on passenger itinerary information.
Ticket Information - View and purchase, or cancel and refund your reservations

- View Reservations/Purchases
All reservations (except for group reservations) made on ANA group flights can be displayed here. Please have your ANA Mileage Club number or Reservation Number/Record locator ready in order to view your reservation.
* Change to existing reservations cannot be made online. Please contact ANA Customer Service Center, via the information provided below, regarding these matters. Changes if any governed by the fare type/fare rule of tickets purchased.
- Cancellations-Refunds
Cancellations and refunds are available on ANA SKY WEB. Applicable for fully unutilised tickets purchased online only.
Introducing Other Functions and Services
Advanced Seat Assignment
You can view a seat map that will help you select your preferred seat prior to purchasingtickets. |
Waitlist Reservations
ANA accepts waitlist reservations. Please make reservations upon selecting your flight. |
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The Basics of Online Reservation
Make online reservations quickly and conveniently by learning the basics. |
Contact

- Contact Us
Online Help Desk telephone numbers
