Instructions for First-Time ANA SKY WEB users
Search Round-trip Flights
Search for Flight Sector/Build your own trip
- Search for One-way/
This is a advanced flight search for one-way flights, multi-sector flights and open jaw flights (when passengers arrive and depart from different cities). Fares are calculated based on passenger itinerary information.
Ticket Information - View and purchase, or cancel and refund your reservations
- View Reservations/Purchases
All reservations (except for group reservations) made on ANA group flights can be displayed here. Please have your ANA Mileage Club number or Reservation Number/Record locator ready in order to view your reservation.
* Change to existing reservations cannot be made online. Please contact ANA Customer Service Center, via the information provided below, regarding these matters. Changes if any governed by the fare type/fare rule of tickets purchased.
- Receipt issuing service
ANA will issue a receipt for tickets purchased through ANA. You can also learn about "Receipt Data Web Display Service".
Cancellations and refunds are available on ANA SKY WEB. Applicable for fully unutilised tickets purchased online only.
Introducing Other Functions and Services
Advanced Seat Assignment
You can view a seat map that will help you select your preferred seat prior to purchasingtickets.
ANA accepts waitlist reservations. Please make reservations upon selecting your flight.
The Basics of Online Reservation
Make online reservations quickly and conveniently by learning the basics.
- Contact Us
Online Help Desk telephone numbers