In-flight Service by Class
Information on in-flight services by class.
Optional Services ANA MY CHOICE
The service allows you to make arrangements that accommodate your preferences.
We support your travel by sending you e-mails in a timely manner from booking to arrival.
Boarding and Receipt Date Web Display Service
Functions for Certificate for Boarding and Receipt Date Web Display Service.
Online customer support in the event of flight cancellation or flight delay
A convenient means of delivering information about flight cancellations and flight delays with ease of changing or requesting refunds on flight reservations.
Paid Lounge Access
Use this service to reserve lounge usage in advance at a discounted price. Take a moment to relax in a sophisticated environment before you depart.
After purchasing a ticket, a receipt will be sent to the email address specified during reservation.You can also display and print your ticket from the ANA website.
ANA offers various online and mobile-site services in an effort to provide our passengers with flight delays or cancellation information as soon as possible.
Travel assistance for disabled customers
Registration of reservation basic information
It is convenient to register in advance the information you frequently use for you.
Official ANA Social Media Accounts
Introducing ANA's social media, where you can find great information and special deals.
ANA SKY MOBILE and Applications
Introduce our mobile phone services, ANA official application and collaboration applications serving from smartphone and tablet.
Can Download both the latest edition and back numbers of the ANA in-flight magazine WINGSPAN directly via the page.