Check-in, Preparing for Travel

A.	Passport
	a.	You will be required to show your passport at check-in.
	b.	Check the expiration date of your passport as some countries require that your passport remain valid for a certain amount of time.
	c.	Your passport is your main identification while traveling abroad. Write down your passport number and date of issuance and store the information in a safe place away from your passport.
	*	Some countries require transit and/or travel visas based on your nationality and itinerary. It is your responsibility to ensure that you have all the necessary travel documents to enter and/or transit countries on your itinerary.
B.	Baggage
	Find out your free allowance for the bags you check in for your flight before you travel. Click here for details.
C.	Tips on how to enjoy a comfortable flight.
D.	Insurance
	Traveler's insurance is an important way to protect you against unforeseen circumstances prior to your travel. Travel insurance also protects you in case of accident on the way to the airport. Click here for related pages
E.	Airport safety inspections are currently being strengthened based on instructions from the Ministry of Land, Infrastructure and Transport and the United States FAA (Federal Aviation Administration). Air safety is the number one priority at the ANA Group, and we appreciate your understanding during the safety checks that you may encounter on international ANA, Air Nippon and Air Japan flights. Increased security and restriction of EU/USA/JAPAN
F.	For Passengers flying to Japan, Korea, China(excluding Hong Kong/Taipei), India, United Kingdom or the United States, Carriers are required by the Government to collect the information called Advance Passenger Information (API). If you book the flights, ANA will ask you to provide this information and send it to the Government officials. Your understanding and cooperation is truly appreciated. Advance Passenger Information (A.P.I.)

·	Place for Check-in ANA airport counter Click here for ANA international airport counter opening time. To avoid airport line-ups, try CLICK check-in or use our Self-service Check-In machine at Narita, Haneda, Kansai, Chubu, Shanghai and Beijing International Airports. Notice) The following is ANA operating flight's standard. Check-in deadlines and counters may vary for code-share flights depending on the carrier. For details, please contact to operating carrier directly.
·	When checking-in for international flights at the airport, please complete your check-in at least one hour before departure.
	*At Haneda airport, 40 minutes before departure.

·	For through check-in (where you check-in for Japan domestic flights connecting to an international flight), please complete your check-in at least 30 minutes before your flight.
·	You are required to show entry visa of your destination and passport upon check-in.
·	For a smooth connection between flights, you should have minimum allowable connecting times. Flights without adequate connection time cannot be booked. For connection between ANA flights, see below. If you need more information for the connecting time, contact ANA International Reservation and Information Center.
·	ANA can offer through check-in service when the following conditions are met. · Minimum connecting time must be satisfied. · The reservation of onward connecting flight must be confirmed.
·	Through check-in service may not be offered in case that some kinds of errors caused in check-in system.
·	When Economy class on ANA International flights operated by ANA Group is fully booked at the airport, ANA may ask for volunteers at the time of check-in:
	- among passengers booked and holding tickets on ANA Economy class fares, - to board on Business class by additional payment of the following Upgrade Surcharge. · Japan=North America (incl. Hawaii), and Europe routes 50,000yen/USD530/EUR360/GBP320 · Japan=Bangkok, Singapore, Ho Chi Minh, Jakarta, Mumbai routes 30,000yen/USD330 · Japan=Taipei, Seoul, Manila routes 15,000yen/USD160 · Japan=China routes (incl. Hong Kong) 25,000yen/USD260 * Miles will be accrued based on the ticket class.

At all Japan domestic airports,except Obihiro, Kitakyushu and Iki airport, you can check-in through to ANA international flight and your baggage will be carried to the destination. Please complete your check-in 30 minutes prior to departure. If multi-airport transit(e.g. Haneda-Narita or Itami-Kansai) is included in the itinerary, baggage check-in is required at the departure airport of international flight.

* CLICK check-in is available for passengers transferring from a Japan domestic flight to an international flight.

[ International connection Check-in Counter ]

Through check-in service is available at ANA check-in counter in Japan domestic airports.Self check-in machine is not available.
At the following airports, International check-in counter is located, Please proceed to the designate counter as below.

Airport	Sapporo (Chitose)	Nagoya (Chubu)	Osaka (Itami)	Fukuoka	Okinawa (Naha)
Counter No.	18	K1	11	8	8

Passengers who have completed CLICK check-in through International flight do not need to check in at the airport. Please proceed to Baggage check-in counter directly. At the following airports, please proceed to designate counter as below.

Airport	Sapporo (Chitose)	Tokyo (Haneda)	Nagoya (Chubu)	Osaka (Itami)	Fukuoka	Okinawa (Naha)
Counter No.	18	14 or 38	K1	11*	8	8

* From 6:00 to 20:05, baggage through check-in via Haneda airport is available only at counter No.4.

At each departure airport, you can check-in through to ANA domestic flight, but you must pick up your baggage at an international flight's arrival airport for customs clearance and check your baggage again.
Please note that through check-in service may not be offered at some airports.

Through check-in is offered when connecting from ANA international flight to partner airline's flight on the same day. You will receive boarding pass for the partner airline's flight at ANA counter.
Please note that through check-in service may not be offered at some airports outside of Japan. Through check-in service may not be offered in case system error in check-in system or airport restrictions.

※	At some airports, you may be required to temporarily reclaim your baggage and clear customs after immigration formalities.
※	Through check-in may not be offered at some airports.

【Partner Airline's 】

Star Alliance Air Canada(AC)/ Air China(CA)*1/ Adria Airways(JP)/ Lufthansa(LH)/ LOT Polish Airlines(LO)/ SWISS(LX)/ EgyptAir(MS)/ Air New Zealand(NZ)/ Austrian(OS)/ Croatia Airlines(OU)/ Asiana Airlines(OZ)/ South African Airways(SA)/ Scandinavian Airlines(SK)/ Brussels Airlines(SN)/ Singapore Airlines(SQ)/ THAI(TG)/ Turkish Airlines(TK)/ TAP Portugal(TP)/ United(UA)/ US Airways(US), Other Partners Cathay Pacific Airways(CX)/ Dragon Air(KA)/ Vietnam Airlines(VN)*2/ Jet Airways(9W)

*1	Only on routes through Narita or Beijing Airport
*2	Only on routes through Hong Kong

For passengers flying from ANA operating international flights to ANA operating international flights on the same day, you can check-in through to the destination as well as your baggage. Please note that through check-in service may not be offered at some airports.

Airports in Japan (Connection for flights operated by ANA [NH⇔NH])
Please use the following times as a guideline to build your itinerary.

*1	Including approximate time required for transferring between airports.
*	International codeshare flights operated by partner airlines are not included.
*	Click here for minimum connecting time at airports outside of Japan.

Airports Outside of Japan
[ USA ]  
[ Europe ]

Click here for detailed each airport information.

For minimum connecting time at the airport other than above, please contact ANA International Reservation and Information Center.