ANA SKY WEB - TaiwanTaiwan

ANA Premium Member Services and Benefits

Here is the information about the various awards and services for frequent-use Premium Members.

Index of Diamond ServicesList of Services
ANA "Diamond Services"
Mileage related benefits and services Benefits at the Airport Member's Support

Benefits upon Reservation

"Diamond Service" Services you receive as a "Diamond Service" member

Star Alliance Gold member Services you receive as a Star Alliance Gold member

Member Services for "Diamond Service" members

Companion Travel companion allowed

Member ANA "Diamond Service" ANA "Diamond Service" Desk

Please call the "Diamond Service" Desk exclusively available for "Diamond Service" members making ANA Group flight reservations and mileage service inquiries.

Members will be able to find the phone number for ANA "Diamond Service"Desk from the Top page of ANA SKY WEB by logging in.

ANA "Diamond Service" Top Priority Reservation Waitlist

The "Diamond Service" members will be able to take advantage of a top priority waitlisting service when making reservations if their chosen ANA Group flight is full.


* The "Diamond Service" Desk and ANA SKY WEB (login required) will offer the utmost priority in waitlisting.

ANA Group flights Top priority waitlisting is available if seats are not available on your preferred flight. Member Companion

* The member only is exempt from the Exchange/Reissued Service Charge (2,100 yen/tax included) in cases such as adjusting the difference due to reduced fares, tax, or charges for ANA international flight tickets.

Flights operated by Star Alliance member airlines If no seats are available on your preferred flight, you can receive priority waitlisting through the reservation centers of each airline. Member

Member Companion ANA "Diamond Service" Top Priority Award Ticket Reservation

Top priority reservations are available for ANA Japan Domestic and International Flight Awards, as well as International Upgrade Awards. Priority is also given to reservations for Flight Awards for travel companions when using the member's mile. Moreover, reservations are taken 2 weeks before the standard reservation start date (2 months before boarding date) for ANA Japan Domestic Flight Awards.

Advance reservation service for ANA Japan Domestic Flight Awards Applicable reservation method Reservations via "Diamond Service" Desk.

* Cannot be used for reservations via ANA SKY WEB.

[example]

* Only available through the "Diamond Service" Desk in Japan.

* Reservations are accepted from 10:30 a.m. on the reservation start date.

* The boarding dates of both the first and second sector must be within 2 months and 2 weeks of the boarding date.

* Reservation acceptance results will be given from 2 months before the boarding date.

ANA International Flight Awards / International Upgrade Awards Applicable reservation method Reservations via "Diamond Service" Desk and
ANA SKY WEB members-only page.

* The advance reservation service is not available.

* Flight Awards may be used by the member in person, the member's spouse or family relationship within two degrees.

* Flight award seats are subject to availability at all times. (Award seats may not be available on some flights.)

Member Companion ANA "Diamond Service" Advance Reservations for Japan Domestic Flights

Reservations with a travel companion for ANA Group Japan domestic flights are accepted 2 weeks earlier than the standard reservation start date (2 months before the boarding date).

(Reservations will not be confirmed until two month prior to boarding date. Please visit ANA SKY WEB or contact the "Diamond Service" Desk for final confirmation.)

[example]

Applicable reservation method Reservations via "Diamond Applicable Service" Desk.

Confirmation of reservation method Please check with "Diamond Service" Desk or on ANA SKY WEB members-only page.


* Does not apply to Flight award tickets.

* Tabiwari 28/45/55 are also eligible for the members only advance reservation service but a separate rule applies, i.e. 2 (instead of 14) days before the official start of the sale of the fare. Please check ANA SKY WEB for further details.

* Advance Reservations can be handled only by the "Diamond Service" Desk. This benefit will not be available for reservations made through ANA SKY WEB or other reservations channels such as bookings made through travel agents and others.

* The boarding dates of both the outbound and the inbound segment must be within 2 months and 14 days of respective date.

Member Companion ANA "Diamond Service" ANA Japan Domestic Flight Priority Seat Assignment Service

When using ANA Group Japan domestic flights, you can take advantage of priority seat assigments during the period from making the reservation until your boarding date.

Applicable period From reservation opening date up to boarding date.

Seat assignment contact information Seat assignments are accepted via "Diamond Service" Desk, ANA SKY WEB members-only page, ANA Japan Domestic Airport Counters, travel agencies, etc.

Seat assignment method When making a reservation, please mention that you are a "Diamond Service" member and specify your preferred seats.

* Priority seat reservation is not applicable for Premium Class on domestic flights.

* Applications for this service will be handled at the "Diamond Service" Desk, ANA SKY WEB (login required), ANA counters and Travel Agencies.

* Please be aware that your preferred seat may not be available in some cases.

* The service is not available on code-share flights operated by partner airline companies. This service may also not be available due to the circumstances of the operating airline.

* There are some non-applicable fares, including group fares, Sky Mate Discount fares, and Senior Sorawari.


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