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| ANA Group Japan domestic flights | Priority check-in counters |
At Haneda Airport (Main South) |
One travel companion allowed |
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(Main North/Main South) |
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| ANA Group International flights |
| The First Class* and |
At Haneda Airport |
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Business Class* check-in counters |
At Narita Airport |
One travel companion allowed | ||
* The First Class and Business Class check-in counters are available only when the applicable class is present on the ANA Group international flight you are boarding.
| Flights operated by Star Alliance member airlines |
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Priority check-in counters that display "Star Alliance Gold" |
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* The exclusive Star Alliance Gold counter at Narita Airport may not be available for use depending on the Star Alliance member airline you are boarding.
| Code-share flights operated by partner airlines which are not Star Alliance members |
Services are available when boarding code-share flights with ANA |
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* Please note that this service may not be available at certain airports or for certain flights.
When using ANA Group or Star Alliance member airline flights, you will have priority tags attached to all checked baggage, ensuring that your bags are given priority after arrival.
Futher more members are entitled to check-in baggages with no charge as follows when travelling on ANA Group or Star Alliance member airline flights.
Priority Baggage Handling
| ANA Group flights |
Regardless of your boarding class, the "First Class" priority tag will be attached to your baggage. |
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| Star Alliance member airline flights |
The "Star Alliance" priority tag will be attached to your baggage, except when flying in First Class of ANA International Flights. |
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* This service is not available when transferring from an airline other than Star Alliance member airlines to a flight operated by the ANA Group, and checking baggage at the time of completing boarding procedures with the other airline.
| Code-share flights operated by partner airlines which are not Star Alliance members |
Services are available when boarding code-share flights with ANA |
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Additional Free Baggage Allowance
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Starting with ticket issued from June 1, 2013 the free baggage allowance will be changed according to the boarding class when using ANA international flights. Click here for details. |
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| ANA Group Japan domestic flights |
Free Baggage Allowance of your travel class + 20kg(44lb) |
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| Star Alliance members airline flights |
[By piece] Free baggage allowance for your boarding class*1 + 1 piece*2 [By weight] Free baggage allowance for your boarding class*1 + 20kg(44lb) *1 Regulations differ from ANA Group flights when using Star Alliance member airline flights. *2 Permitted weights and dimensions (sum of length, width, and height) per piece differ according to airline. |
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* An excess baggage charge will apply for baggage that exceeds the prescribed weight or size.
* This service may not be available on code-share flights operated by other airlines or itineraries that include flights operated by other airlines.
* This service may not be available when checking baggage with airlines other than those listed above, and transferring to ANA Group or Star Alliance member airline flights.
Receive priority waitlisting at the airport on the day of your flight for ANA Group flights or Star Alliance member airline flights.
Waitlisting procedures
Please come to the priority check-in counter and contact a staff.
* These procedures can also be completed via the Self-service Check-in Machines if you do not have a reservation and have completed payment in advance for Japan domestic flights.
* This service is not available at some airports and for some flights.
If seats are available at the time when completing boarding, members are invited to the comfortable travel of Premium Economy on ANA international flights at no additional charge.
How to use this service
Please contact a check-in counter staff when completing boarding procedures.
* You cannot switch to Premium Economy after boarding.
* This service is subject to availability.
* No one other than the member in person is eligible for this servise.
You are entitled to use the exclusive security check points at the following airports when boarding ANA Group flights.
| ANA Group Japan domestic flights | Shin-Chitose, Haneda, Itami, Fukuoka Airports |
At Haneda Airport (Main South) |
One travel companion allowed*1 |
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(Main North/Main South) |
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*1 To use this service, you must complete registration procedures for your travel companion in advance. Please visit the counter at ANA SUITE CHECK-IN with your travel companion.
| ANA Group International flights | Narita Airport*2 |
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One travel companion allowed |
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*2 At Narita Airport can be used by the member and one travel companion. You can also be use when boarding on flights from other airlines from the Narita Airport Terminal 1 South Wing.
* Not available for travel companions at Shin-Chitose, Haneda(ANA PREMIUM CHECK-IN), Itami, and Fukuoka Airports.
Regardless of your boarding class, you will be given priority when boarding ANA Group or Star Alliance member airline flights.
Top priority boarding service for "Diamond Service" members
"Diamond Service" members are given top priority when using the following applicable routes.
| ANA Group Japan domestic flights | Haneda-Itami |
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| ANA Group International flights | All routes departing from Japan |
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* This service may not be available at some airports and for some flights.
* When buses are used on the way to the airplane, you will receive top priority when boarding the bus.
| Code-share flights operated by partner airlines which are not Star Alliance members |
Services are available when boarding code-share flights with ANA |
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Concierge staff ensure that your time before departure is as comfortable as possible when using international flights from Narita and Haneda Airports, whether you are traveling for business or pleasure.
Applicable Airport
Narita Airport (International Terminal 1)
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Haneda Airport (International Terminal)
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We provide a convenient parking service at preferential rates for members who come to Narita Airport via car.
Available services
<Departure> You will be taken to your departure terminal.
<Arrival> We will bring your car to the designated parking area adjacent to the ANA ARRIVAL LOUNGE.
* Available with a round trip reservation on an ANA Group flight arriving at or departing from Narita Airport.
* To apply for this service, call the designated valet reservation desk after making a departure or arrival reservation by 6:00 p.m. on the day before your departure.
Your reservation for Parking Lot No. 3 (P3) at Haneda Airport will be given priority.
Available services
· Use of the exclusive entrance for persons with reservations
· Parking at an exclusive area close to the terminal
* Parking is on the 4th or 5th floor.
ANA "Diamond Service" members who are 18 years old or above will be able to use the Frequent Visitors(FV) e-channel facilities to speed up their immigration process at Hong Kong International Airport.
How to use this service
You must first complete registration procedures at the Immigration Department Enrollment Office at the Arrival Hall in Hong Kong International Airport.
* Cannot be used by persons under the age of 18.
* You must have a valid passport or visa to use this service (visas are not required for Japanese citizens staying in Hong Kong for 90 days or less for sightseeing or business).