ANA

Inspiration of JAPAN

Domestic Tickets
"ANA Value Vouchers" may be used to purchase ANA.


Please refer to here for more information on eligibility.
Eligible fares / fees
Individual fares on ANA routes.

ANA Value Vouchers can be used for paying additional fees to upgrade from Economy to Premium Class (it can also be used for upgrade in the airplane).
* In the case of code-sharing flighgts operated by other airlines, eligibility is limited to code-sharing flights with ANA flight numbers.
* You will earn predetermined flight mileage when flying with tickets received in exchange for ANA Value Vouchers.
* Can be used to pay for purchase of tickets for extra seats and stretcher fees.
* Limited to tickets issued in Japan.

Exclusions
Payment of group fares.
Payment of fees for extra baggage, ad valorem baggage, pets, express deliveries and other such charges.
Payment of cancellation fees or refund fees.
Please note that there are some other fares, such as Business Kippu fares or Issho-ni Mile Wari fares, Shareholder Special Discount fares, Sky Mates Discount and Senior Sorawari that are not applicable.
Reservations
Please reserve via "Domestic Reservations" on the web site, or call and reserve at the ANA Mileage Club Service Center or any members-only desk.

ANA Domestic Reservation • Information Center
+81-3-6741-6683 (6:30~22:00, all year round)
 
* Reservation must be made after receipt of "ANA Value Vouchers".
Payment and flight ticket redemption

After reserving the flight through "Domestic Reservations" on the web site or over the phone, redeem the flight ticket by paying at ANA Domestic Airport Counter within the specified period.
Fare differences can be paid by cash, electronic money "Edy", ANA gift vouchers, ANA travel vouchers, or a credit card if the amount of the "ANA Value Vouchers" is insufficient.
* Change cannot be given if the amount of the "ANA Value Vouchers" exceeds the fare of the flight ticket.
* Flight tickets cannot be purchased with "ANA Value Vouchers" online or through the ANA Mileage Club Service Center.
Reservation changes

Usage of the air tickets you purchase is subject to their respective fare rules and regulations.
Reservation changes may not be accepted for some fares.
In the case of fares allowing reservation changes, changes are only accepted prior to the departure of reserved flight.
In the case of fares allowing reservation changes, changes and cancellations can be made at the ANA Mileage Club Service Center or a members-only desk. Please mention that you are using "ANA Value Vouchers".
* Please beware that changes and cancellation of the reservation cannot be made from the Internet.
* No cash or "ANA Value Vouchers" refunds will be given for a cancellation made by the customer.
* Changes to destination or airlines other than ANA flights are not allowed.
 
About differences in price after changes
Please note that one-way and other fares are set seasonally. Price adjustments may therefore arise due to changes of date or flight.
If the fare increases Please pay the fare difference with cash, electronic money "Edy", ANA gift vouchers, ANA travel vouchers, or a credit card.
If the fare decreases Fare differences will be refunded up to the amount paid by means other than "ANA Value Vouchers."
* Please note that some conditions apply to discount fares may not be available for booking changes.
* No changes will be allowed to destinations or to flights operated by airlines other than ANA.
Refund

If a ticket purchased by "ANA Value Vouchers" is not used, the purchase price will be refunded up to the amount paid by means other than "ANA Value Vouchers."
* Tickets purchased in this way are subject to their respective fare rules and regulations for use. Please pay special attention to discount fare.
* Cancellation and refund fees will be subtracted from the amount paid with means other than "ANA Value Vouchers."
* No cash refund, return of "ANA Value Vouchers," or mileage credit to your Mileage Account will be made for the portion of payments using "ANA Value Vouchers."
* However, "ANA Value Vouchers" will be returned, in addition to normal refunds of amounts paid with means other than "ANA Value Vouchers," in cases such as flight cancellation due to bad weather or aircraft failure. (However, no refunds will be issued for "ANA Value Vouchers" that have already expired at the time of refund request for flight cancellations due to bad weather and other acts of nature.
ANA Ticketing Offices
 
ANA Value Vouchers Q&A