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* Links to information on this page. Required mileage and eligible products * Please note that this award can only be redeemed in units listed above. Eligible Products
  
Use ANA Value Vouchers (Coupon) to purchase ANA airline tickets, domestic or overseas tours by ANA Sales, lodging and meals at IHG ANA co-branded hotels and ANA hotels, in-flight shopping on ANA flights, ANA FESTA airport shop products, ANA DUTY FREE SHOP products, shopping and dining at pâtisserie Sadaharu AOKI paris, and payments at the HAYAKITA COUNTRY CLUB front desk (Hokkaido).
ValidityANA Value Vouchers (Coupon) are valid until the last day of the 12th month from the month of issue date. (Ex.: An ANA Value Vouchers (Coupon) issued on April 1, 2010 would be valid until April 30, 2011.
Eligible usersPayment by ANA Value Vouchers (Coupon) and the use of air tickets, products and services paid for by ANA Value Vouchers (Coupon) can only be by the members shown on the ANA Value Vouchers (Coupon), his/her spouse and member's family within 2 generations. * Award users may be requested to provide documentation verifying their family relationships with members. * "ANA Value Vouchers (Coupon)" with different member names may be used together by eligible users. Terms of UseUsing ANA Value Vouchers (Coupon)The use of "ANA Value Vouchers (Coupon)" is subject to certain restrictions, including usage locations. Be sure to check the web page for each eligible product before using ANA Value Vouchers (Coupon). Please note that cash change cannot be given when paying with ANA Value Vouchers (Coupon). * Please note that the amount equivalent to the change portion cannot be used to pay for other products or services. ANA cannot assume responsibility for lost or stolen Coupons. Please be advised that Coupons will not be reissued under any circumstances. Please take care not to damage Coupons, as they will be machine processed. Coupons cannot be redeemed for cash. Coupons cannot be bought or sold. Sold Coupons are invalid. Coupons cannot be used at general travel agencies and other non-designated locations. Please review the list of goods for details. ANA Value Voucher (coupon) and ANA Value Voucher (e-coupon) can not be used jointly in the same transaction. Invalid CouponsThe following ANA Value Vouchers (Coupon) are invalid. Coupons that do not have the ANA Mileage Club number and name, issue date, and expiry date printed on the front. Coupons that have been sold. Expired Coupons. RefundsRefunds for unused products will be issued up to the amount paid by means other than ANA Value Vouchers (Coupon). * No cash refund, return of "ANA Value Vouchers (Coupon)" or crediting mileage to the customer's Mileage Account will be available for the portion of payments made with ANA Value Vouchers (Coupon). Under exceptional circumstances such as flight cancellations due to bad weather, mechanical failure, and other related causes, ANA Value Vouchers (Coupon) will be returned and, in addition, a normal refund will be issued for the amount paid by means other than ANA Value Vouchers (Coupon). However, no refund will be made on ANA Value Vouchers (Coupon) that have expired by the time a refund is requested for a flight that has been canceled due to an act of God, including bad weather. Mileage AccrualMembers will earn predetermined Flight Mileage and Premium Points when flying with tickets that were redeemed with ANA Value Vouchers (Coupon) Issuance of receiptsThe RECEIPT DATA WEB DISPLAY SERVICE is available for tickets purchased through ANA Reservation Centers. It is also available for domestic flights at ANA SKY KIOSK and automated machines at airports. Tickets requested through ANA Reservation Centers or at the ANA counter will be issued at the amount paid by means other than ANA Value Vouchers (Coupon). Receipts for the total ticket price, if requested, will show a breakdown by payment method, including the amount paid using ANA Value Vouchers (Coupon).
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