Shenzhen Airlines (ZH)

Shenzhen Airlines home page : http://www.shenzhenair.com/

General Information

Shenzhen Airlines was founded in November 1992 and is based in Shenzhen City, Guangdong Province, China.
As Chinese mega carrier it is currently operating a domestic network to 65 cities and international network to Kuala Lumpur, Seoul, Singapore, Jakarta, Ho Chi Minh City, Osaka and Bangkok.
In 2004, Shenzhen Airlines has established a joint venture with Lufthansa, Jade Cargo International.

Service Cities of Code- Share Flights

-	Japan-China
	Shenzhen, Fuzhou, Wuxi

Service Information

Services for codeshare flights are provided by the operating carrier as shown below. When using a code share flight, please note the following.

In addition, terms and conditions of the operating carrier will apply to specific items. For details, please contact the operating carrier directly.

Shenzhen Airlines(ZH)

ANA operated flights(NH)

At the
airport

Check-in

Check-in at the Shenzhen Airlines(ZH) counter.

Check-in at the ANA counter.

Confirmation of flight number

Shenzhen Airlines(ZH) and ANA flight number is printed on the boarding card.
* Sometimes only Shenzhen Airlines(ZH) flight number. Indications on the guideboard in the airport are given with both ZH flight number and NH flight number, or only ZH flight number.

Shenzhen Airlines (ZH) and ANA (NH) flight number is printed on the boarding card.
* Sometimes only ANA flight number. Indications on the guideboard in the airport are given with both ZH flight number and NH flight number, or only NH flight number.

Lounge
availability

Business class customers may use Shenzhen Airlines(ZH) lounges.

Business class customers may use ANA lounges corresponding to their class.

In-flight

Flight
attendants

Only flight attendants of Shenzhen Airlines(ZH) are on-board.

Only flight attendants of ANA are on-board.

In-flight
services

Service standards of Shenzhen Airlines(ZH) shall apply.

ANA service standards shall apply.

No smoking /
Smoking

All seats are no smoking.

Mileage

Earn miles on either ANA Mileage Club or King Club of Shenzhen Airlines(ZH).
Accrual rates for ANA Mileage Club members, Please refer here.

Premium Point

Premium Point is not applicable.

Premium Point is applicable for ANA Mileage Club members.
For Premium Point, please refer here.

*	If you want to accumulate the miles to the mileage program other than ANA Mileage Club, the condition will depend on the airline's, which issue your mileage card, policy. Please contact the issuing airline to find more about the accumulating conditions and details.

Departure Terminal and Check-in Counter Information

"Terminal" here means "Departure Terminal".
As for the terminal information outside Japan, only the information to/from Japan are listed.

Airport	Shenzhen Airlines (ZH) operated flights
Kansai	Departure Terminal ZH counter
Shenzhen	International Terminal ZH counter
Fuzhou	Departure Terminal ZH counter
Wuxi	Departure Terminal ZH counter

Please check-in at the operating airlines counter, when you use a code share flight operated by other airlines.